Electronic Health Record Services Specialist II
GLACIAL RIDGE HOSPITAL DISTRICT•Glenwood, MN
•$25 - $38•Onsite
About The Position
Glacial Ridge Health System is seeking a skilled and service-minded Electronic Health Record (EHR) Services Specialist II to join their dedicated team. This position is responsible for ensuring the optimal use and continuous improvement of MEDITECH and related third-party software to support efficient workflows across all departments. The Specialist provides training, troubleshooting, and hands-on support to staff, helping them make the most of our EHR. Duties and Responsibilities require you to be on-site in Glenwood, MN. This is not a remote position.
Requirements
- Must have a strong background in customer service.
- Must have experience with computers.
- Must be conscientious about doing work carefully and accurately.
- Friendly, courteous, and responsible.
- Ability to be trained to operate software applications.
- Works well without supervision.
- Detail-oriented.
- Ability to read and communicate effectively.
- Strong written and verbal skills.
- Basic computer knowledge.
- Decision-making and problem-solving.
- Team building.
- Must adhere to HIPAA confidentiality standards.
- Must adhere to the Keys to Heartfelt Care.
- Must be able to perform the physical requirements of the position.
Nice To Haves
- Knowledge of MEDITECH features and functionality.
- Experience with MEDITECH Clinical & Financial systems.
- Experience creating instructional workflow documents.
- Experience training employees on software applications.
Responsibilities
- Responsible for staying up to date on MEDITECH features and functionality.
- Deliver solutions that will improve workflow and productivity.
- Responsible for making sure Glacial Ridge Health System is using both the Clinical & Financial systems of MEDITECH to their full potential.
- Assist all departments with implementation and troubleshooting.
- Create instructional workflow documents detailing processes for EMR users.
- Assist the EHR Services Manager with maintenance, permissions, and setup as needed.
- Responsible for training employees using the MEDITECH applications and any other software that assists with the EMR. (Financial & Clinical)
- Required to attend meetings, training sessions, and conference calls when applicable.
- Required to log issues and resolutions in Samanage.
Benefits
- Comprehensive benefits package.
- Professional development opportunities.
- A supportive and positive work culture.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
