Electronic Health Record Administrator

HopeLink Behavioral Health • Oakton, VA

6d • Hybrid

About The Position

For more than 60 years, PRS, now HopeLink Behavioral Health, has provided comprehensive and specialized support to individuals and families living with behavioral health challenges or facing a life crisis. We envision a society where hope is universal. Through access to quality behavioral health, crisis intervention, and suicide intervention services, we foster an inclusive community in which everyone can attain wellness and a genuine sense of belonging. SUMMARY STATEMENT OF POSITION Under the supervision of the Director of Outpatient, Compliance and Quality, the Electronic Health Record Administrator is responsible for system maintenance, data security and compliance, technical support, staff training, workflow optimization, and reporting. This is a Hybrid position where the selected employee will be required to be on-site at our Oakton office location 1-2 days per week.

Requirements

• Degree in Health Information Management, Health Informatic, Healthcare Administration or IT with healthcare preferred.
• At least two years of experience working in a behavioral or primary health setting managing an EHR, Credible strongly preferred
• Attention to detail.
• Excellent organizational and communication skills.
• Ability to be persistent yet tactful while gathering needed information
• Proficiency in database management, IT troubleshooting, Microsoft Office Suite (e.g. Word, Excel) required

Nice To Haves

• Certification from AAPC or AHIMA, preferably Registered Health Information Technician (RHIT), Registered Health Information Administrator (RHIA), Certified Physician Practice Manager (CPPM), Certified Health Data Analyst (CHDS), Certified in Healthcare Privacy and Security (CHPS) preferred
• Knowledge of domain-specific language (SQL, CQL, GraphQL, etc) preferred

Responsibilities

• Oversee EHR system configuration, upgrades and functionality
• Ensure data accuracy, system security, and compliance with health care regulations
• Managing user access and auditing records
• Troubleshooting technical issues, software and hardware problems for users, serving as liaison with the EHR vendor
• Analyze data and workflows to improve efficiency in data entry and retrieval
• Generate reports on patient data, system performance, and quality metrics
• Verify Medicaid and commercial insurance information and maintain accurate payer data in the system
• Oversee nonmedical billing processes for employment services, Children's Services Act funding for TIP and FPSP, and MHSS contracts
• Perform other duties as assigned

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree