Electronic Distribution Specialist
About The Position
Corpay is currently looking to hire an Electronic Distribution Specialist within our lodging division. This position falls under our operations line of business and is located in Lexington, KY. In this role, you will have strong customer service skills, a working knowledge of Microsoft Office, an inquisitive attitude, and the ability to learn proprietary software. Daily responsibilities will include researching, identifying, resolving, and escalating errors and defects impacting connectivity as well as updating and maintaining hotel setup and mapping. Strong, regular communication with hotel partners and chain contacts will be essential for success in the role. You will report directly to the hiring manager and regularly collaborate with team(s).
Requirements
- High School Diploma or GED
- 2 years of relevant experience
- 1 year of internal experience
- Excellent written and oral communication skills
- Must be detail-oriented and self-motivated
Nice To Haves
- Previous experience in hospitality
- Experience with Derbysoft and/or GDS highly preferred
Responsibilities
- Growing and maintaining the electronic distribution of the CLC network through directory management and on-going hotel updates
- Completing audits and cleanup initiatives to maintain accuracy of the CLC network
- Maintaining necessary electronic files and records
- Establishing and building rapport with chain contacts and hotel partners to increase the number of opted-in hotels
- Making phone calls and/or send emails to hotels regarding connectivity status
- Researching, identifying, communicating, and resolving issues impacting connectivity
- Troubleshooting internal and external issues impacting connectivity
- Performing test reservations, record, and analyze results to identify source of errors
- Coordinating with connectivity partners to resolve issues
- Communicating with management and IT team identified defects impacting connectivity
- Performing other duties as assigned by the Electronic Distribution Manager and/or Vice President of Lodging Connectivity
Benefits
- At home set up
- Company-issued equipment
- Formal, hands-on training
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
