Electronic Data Interchange (EDI) Analyst

Penumbra

2d • $100,000 - $150,000 • Hybrid

About The Position

The Electronic Data Interchange (EDI) Analyst will be responsible for managing Penumbra’s EDI system and transactions. It is a critical position to ensure the success of EDI usage and will be the primary point of contact between Penumbra and customers to resolve EDI issues.

Requirements

• Bachelor’s degree in business, computer science, information systems, or a related field, or equivalent relevant work experience
• 4+ years of EDI experience, experience with the GHX platform is highly desirable.
• Experience in the medical device industry dealing with hospital customers.
• Leadership experience in EDI function
• Strong oral, written and interpersonal communication skills.
• Deep analytical skills
• High degree of accuracy and attention to detail
• Proficiency with MS Excel, Word and PowerPoint
• Excellent organizational skills with ability to prioritize assignments while handling various projects simultaneously.
• Ability to exercise discretion and good judgment with confidential and sensitive information.
• Ability to project manage internal stakeholders.

Responsibilities

• Monitor, troubleshoot, and resolve EDI issues and errors in a timely and efficient manner
• Act as liaison between our Customer and Field Support Operations (CFSO) team and our IT, Logistics, Finance and Sales teams to resolve EDI issues
• Collaborate with internal and external stakeholders to increase EDI volume, capabilities, and performance
• Work directly with customers to facilitate onboarding, offboarding, and issue resolution
• Provide technical support and guidance to internal users and trading partners on EDI-related matters
• Demonstrate excellent communication skills (both written and verbal) including the ability to communicate ideas within the team, resolve differences and fully support the customer
• Demonstrate analytical skills and ability to review EDI data and make recommendations about corrective actions to internal and external stakeholders
• Maintain and update EDI documentation, standards, and procedures
• Stay abreast of the latest EDI trends, technologies, and regulations in the healthcare industry.
• Adhere to the Company’s Quality Management System (QMS) as well as domestic and global quality system regulations, standards, and procedures.
• Understand relevant security, privacy and compliance principles and adhere to the regulations, standards, and procedures that are applicable to the Company.
• Ensure other members of the department follow the QMS, regulations, standards, and procedures.
• Perform other work-related duties as assigned

Benefits

• A collaborative teamwork environment where learning is constant, and performance is rewarded.
• The opportunity to be part of the team that is revolutionizing the treatment of some of the world's most devastating diseases.
• A generous benefits package for eligible employees that includes medical, dental, vision, life, AD&D, short and long-term disability insurance, 401(k) with employer match, paid parental leave, eleven paid company holidays per year, a minimum of fifteen days of accrued vacation per year, which increases with tenure, and paid sick time in compliance with applicable law(s).

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 501-1,000 employees