Electronic Catalog Technician

O'Reilly Auto Parts • Phoenix, AZ

83d

About The Position

This position is responsible for the overall accuracy of the O’Reilly Electronic Product Catalog (EPC), ensuring catalog data files are reviewed accurately and processed efficiently, with value-add content included where appropriate. The role analyzes and corrects catalog content, addresses user-reported application discrepancies, develops supporting product content, and works with trading partners to improve catalog coverage and accuracy. It also ensures content for pending product line changes and reviews is represented in the eCatalog system before store release, and creates application-level content for new product lines when vendor-supported content is unavailable.

Requirements

• Strong automotive product knowledge, including understanding of automotive theories and repair procedures.
• Thorough knowledge of automotive parts cataloging or parts counter experience.
• Thorough understanding of computers and desktop applications, including SQL, MySQL, and Microsoft Office Suite.
• Professional verbal and written communication skills.
• Strong attention to detail and excellent organizational skills.

Nice To Haves

• Associate or bachelor’s degree in business or computer science, or equivalent work experience.
• Previous work experience in eCatalog content processing.
• Previous work experience in digital image editing and manipulation.
• Understanding of Auto Care Association standards for content delivery.
• Practical SQL work experience.

Responsibilities

• Maintain Electronic Product Catalog accuracy by reviewing new content for accuracy and completeness using quality assurance tools.
• Analyze application discrepancies reported by eCatalog users and modify existing content or add content to address them.
• Communicate the outcome of discrepancy-related actions to the person who reported the issue.
• Develop value-add content for products in the eCatalog database, including digital assets, marketing copy, features and benefits, product specifications, product cross-references, cross-sell content, and keyword search aliases.
• Interact with trading partners to validate and obtain updated content that improves coverage or addresses issues in the original content set, and communicate data-analysis results to management.
• Ensure content for pending line changes or product line reviews is properly represented in the eCatalog system before store release.
• Create application-level eCatalog content for new product lines when applicable product-line content is not vendor-supported.

Benefits

• Competitive wages and paid time off.
• Stock Purchase Plan and 401k with employer contributions starting day one.
• Medical, dental, and vision insurance, with optional flexible spending account (FSA).
• Team Member Health/Wellbeing Programs.
• Tuition Educational Assistance Programs.
• Opportunities for career growth.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed