Electronic Banking Specialist

First Bank & Trust Co. • Duncan, OK

1d • Onsite

About The Position

This position is responsible for assisting with daily administration and providing support relative to the bank’s electronic banking services to include, E-Banker, Cash Management, Mobile Banking Products, Remote Deposit, Visa Merchant, Online Account Opening and E-Statements.

Requirements

• High school diploma or equivalent.
• Bookkeeping clerical experience including filing, letter writing, etc.
• Proficient computer skills with experience in Windows Applications, MS Word, MS Excel, 10 key, and typing skills.

Nice To Haves

• Experience with AS400, and Synergy a plus.

Responsibilities

• Provide internal & external support, to include direct contact with customers, initial set up, review and maintenance for all electronic banking services.
• Create training Power Point presentations and conduct training with FSR’s on all Electronic Banking Products.
• Trains new electronic banking specialists on reviewing and preparing new electronic banking product set up, including editing their work during the training process.
• Daily review of multiple electronic banking product reports, reconciling accounts and general ledgers attached to those products.
• Initial setup of E-Banker users and edit FSR E-Banker setup.
• Work Online Account Opening requests; create documents and follow up with customer.
• Process removal of signers from accounts, researching and removing CIF from all electronic banking services as applicable to customer.
• Verify daily E-Banker file maintenance.
• Setup new Cash Management accounts, ensure all forms & contracts have been properly completed and signed.
• Monitor, review & adjust Cash Management customer ACH/Wire limits.
• Remote Deposit Capture setup; ensure completeness of contracts, perform installations remotely or on-site, assist customer with initial login and functionality of program.
• Review Remote Deposit Capture file limit violations & make necessary adjustments.
• Assist with annual on-site review for each Remote Deposit Customer.
• Perform Visa Merchant setup; pricing, ensure completeness of contracts, perform onsite installations, provide training and support.
• Review and decision daily Mobile Deposits and Enrollments, reconcile monthly Mobile Deposit totals.
• Contact & assist customers to unlock E-Banker accounts.
• Monitor E-Banker Security Suspects report and take action accordingly.
• Review & work E-Banker multifactor cases daily.
• Back up Deposit Administration as needed.
• Must be able to meet attendance and punctuality standards.
• Effectively work and cooperate with supervisors, co-workers and customers.
• Follow the direction of supervisor.
• Perform other duties and projects as required by management.

Benefits

• Equal Opportunity Employer
• Provides a reasonable accommodation if you are unable or limited in your ability to access job openings or apply for a job on this site as a result of your disability.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED