Electro-Mechanical Field Service Technician

INNIO•San Antonio, TX

160d•$60,240 - $90,360

About The Position

INNIO Group is hiring an Electro-Mechanical Field Service Technician to service Jenbacher gas engines (0.25–9.5 MW) supporting energy applications across industries. The role involves hands-on work with mechanical and electrical systems, including troubleshooting, commissioning, maintenance, and overhauls in a field-based environment. The technician will work with fuel sources such as biogas, landfill gas, and coal mine gas, and will support assigned customer sites and engines to help maximize reliability and customer service. The position is based in the Austin/San Antonio, Texas area, is full-time and non-exempt, and reports to the Field Service Staff Manager. Travel may reach 80% and includes overnight stays. The role may be performed remotely as needed, while requiring frequent travel to service locations. INNIO offers structured career progression through mechanical and electrical development tracks, supported by training, technical certifications, and promotion-eligibility reviews.

Requirements

Prior field technician experience in automotive, power generation, heavy equipment, ships, aviation, or diesel engines.
Analytical troubleshooting skills.
Willingness to travel up to 80% of the time, including overnight stays.
High school diploma or GED.
Valid driver’s license and clean driving record.
Ability to work remotely as needed.
Legal authorization to work in the United States; visa sponsorship is not available.
Ability to meet company vehicle insurability standards.

Nice To Haves

Experience with Jenbacher, natural gas, or reciprocating engines.
Strong electrical skills, such as wiring panels and alternators.
Ability to interpret wiring diagrams and mechanical drawings.
PLC (Programmable Logic Controller) knowledge.
Background in power generation applications.
Ability to understand, implement, and communicate technical procedures.
Strong analytical, problem-solving, and organizational skills.
Excellent customer focus and interpersonal skills.
Proficiency with computers and logic controls software.
Excellent written and verbal English communication skills.

Responsibilities

Perform hands-on service activities according to engine maintenance protocols, including replacing filters, conducting inspections, and taking measurements.
Execute minor repairs and address issues beyond planned maintenance.
Troubleshoot mechanical, electrical, and electronic failures; analyze historical engine data and propose solutions.
Coordinate with third-party suppliers as needed.
Collaborate with colleagues, subcontractors, and customers, independently and as part of a team.
Communicate planned service activities and provide maintenance progress updates.
Take ownership of assigned sites and customers, proactively working to maximize engine reliability and customer service.
Prepare detailed technical reports documenting actions taken, materials used, and follow-up recommendations.
Maintain tools, critical spare parts, and company vehicles in good condition.
Complete timesheets, expense reports, EHS forms, and job reports promptly.
Adhere to Environmental Health and Safety (EHS) policies and procedures.

Benefits

Medical, dental, and vision coverage, with PPO and HDHP options.
HSA with company match, Health Care FSA, Limited Purpose FSA, and Dependent Care FSA.
Company-paid life and AD&D insurance, plus voluntary coverage options for employees and their families.
Company-paid short-term disability and voluntary long-term disability.
401(k) with immediate eligibility, company match, profit sharing, and investment options.
Vacation, personal illness, and personal business time off, plus time off to care for a family member.
Paid holidays.
Employee assistance program, fitness reimbursement, weight management, tobacco cessation, Calm Health, Maven Maternity, and One Pass Select.
Digital physical therapy and pelvic health programs through Sword Health at no cost.
Structured training and career advancement support.