Electro-Mechanical Field Service Technician

Innio•San Antonio, TX

About The Position

The Electro-Mechanical Field Service Technician supports Jenbacher gas engines rated from 0.25 to 9.5 MW at customer sites across the Austin/San Antonio, Texas area. The role performs hands-on troubleshooting, commissioning, maintenance, minor repairs, and overhauls of mechanical and electrical systems in a field-based environment. Engines support applications across multiple industries and may use fuels such as biogas, landfill gas, and coal mine gas. The position requires travel up to 80%, including overnight stays, and may involve remote work. The technician takes ownership of assigned sites and customers, supports engine reliability and customer service, and documents work through technical reports and required administrative forms. INNIO provides training and a structured career path with mechanical and electrical development tracks, technical levels, certifications, and potential leadership opportunities.

Requirements

Prior field technician experience in automotive, power generation, heavy equipment, ships, aviation, or diesel engines.
Analytical troubleshooting skills.
Willingness to travel up to 80% of the time, including overnight stays.
High school diploma or GED.
Valid driver's license and clean driving record.
Ability to work remotely as needed.
Legal authorization to work in the U.S.; visa sponsorship is not available.
Ability to meet company vehicle insurability standards.

Nice To Haves

Experience with Jenbacher, natural gas, or reciprocating engines.
Strong electrical skills, such as wiring panels and alternators.
Ability to interpret wiring diagrams and mechanical drawings.
PLC (Programmable Logic Controller) knowledge.
Background in power generation applications.
Ability to understand, implement, and communicate technical procedures.
Strong analytical, problem-solving, and organizational skills.
Excellent customer focus and interpersonal skills.
Proficiency with computers and logic controls software.
Excellent written and verbal English communication skills.

Responsibilities

Perform hands-on engine service according to maintenance protocols, including filter replacement, inspections, and measurements.
Complete minor repairs and address issues beyond planned maintenance.
Troubleshoot mechanical, electrical, and electronic failures; analyze historical engine data and propose solutions.
Coordinate with third-party suppliers as needed.
Collaborate with colleagues, subcontractors, and customers, both independently and as part of a team.
Communicate planned service activities and provide maintenance progress updates.
Take ownership of assigned sites and customers, proactively working to maximize engine reliability and provide strong customer service.
Prepare detailed technical reports documenting actions taken, materials used, and recommendations for follow-up.
Maintain tools, critical spare parts, and company vehicles in good condition.
Complete timesheets, expense reports, EHS forms, and job reports promptly.
Follow Environmental Health and Safety (EHS) policies and procedures.

Benefits

Medical, dental, and vision coverage, with PPO and HDHP options.
HSA with company match, Health Care FSA, Limited Purpose FSA, and Dependent Care FSA.
Company-paid Life and AD&D insurance, plus voluntary coverage options.
Company-paid Short-Term Disability and voluntary Long-Term Disability.
401(k) with immediate eligibility, company match, profit sharing, and investment options.
Vacation, personal illness, and personal business time off, plus time off to care for a family member.
Paid holidays.
Employee Assistance Program, fitness reimbursement, weight management, tobacco cessation, Calm Health, Maven Maternity, and One Pass Select.
Digital physical therapy and pelvic health programs through Sword Health.
Professional development and a structured career advancement path.