Electrical Service Technician II - Journeyman (Austin, TX)

Enterprise Electrical•Georgetown, TX

3d•Onsite

About The Position

The Electrical Service Technician II is a skilled, client-facing electrician who independently troubleshoots, diagnoses, repairs, and services electrical systems across commercial and industrial environments. The technician responds to service calls, identifies root causes, implements effective solutions, and restores system functionality while minimizing customer disruption. The role also involves installing, maintaining, and repairing electrical systems; interpreting electrical plans and specifications; communicating with customers; documenting work; and complying with electrical codes and safety standards. The technician provides guidance to Apprentice Technicians and may lead small crews or service tasks. This is a full-time, non-exempt, field-based position serving commercial, industrial, and customer-occupied locations. Work includes travel to multiple job sites, operation of a company vehicle, and exposure to active facilities, energized systems, indoor and outdoor conditions, extreme temperatures, noise, and confined spaces. Schedules are generally Monday through Friday, with variable start times and possible extended shifts, early mornings, overtime, weekends, after-hours work, and emergency response depending on service and customer needs. The position requires the ability to lift, carry, push, and pull up to 75 pounds; stand, walk, bend, kneel, crouch, and climb for extended periods; work at heights and in confined spaces; operate tools and testing equipment with manual dexterity; wear required PPE; and drive between job sites. A high school diploma or GED, an active Texas Journeyman Electrician’s License, a valid driver’s license with a clean driving record, and at least five years of relevant field experience are required.

Requirements

High school diploma or GED.
Active Texas Journeyman Electrician’s License.
Valid driver’s license with a clean driving record and ability to meet company requirements for driving a company vehicle, including ongoing motor vehicle record compliance.
At least five years of electrical, construction, or related field experience.
Strong knowledge of electrical systems, components, and troubleshooting methodologies in commercial and industrial environments.
Ability to independently diagnose and resolve electrical issues using structured problem-solving techniques.
Ability to read and interpret complex electrical drawings, schematics, and specifications.
Working knowledge of the National Electrical Code (NEC) and applicable safety standards.
Strong analytical and critical-thinking skills, including ability to identify root causes and implement effective solutions.
Effective communication skills to explain technical issues and solutions to customers.
Strong customer service skills, including professionalism, responsiveness, and ability to build trust with clients.
Ability to work independently with minimal supervision while managing multiple service calls.
Strong time-management and organizational skills in a fast-paced service environment.
Ability to identify potential risks, deficiencies, and improvement opportunities within electrical systems.
Ability to lift, carry, push, and pull materials and equipment weighing up to 75 pounds; stand, walk, bend, kneel, crouch, and climb for extended periods; work at heights and in confined or restricted spaces; safely operate tools and testing equipment; wear required PPE; and drive to multiple job sites.
Ability to work a flexible field-based schedule that may include early mornings, extended shifts, overtime, weekends, after-hours work, and emergency response.

Nice To Haves

Coursework in electrical theory, construction trades, or a related field.
OSHA 30 certification, or willingness to obtain it within a specified timeframe.

Responsibilities

Independently troubleshoot, diagnose, repair, and service electrical systems, equipment, and components in commercial and industrial environments.
Respond to service calls, identify root causes of electrical issues, and implement effective, code-compliant solutions.
Install, maintain, and repair electrical systems, including panels, circuits, lighting, and equipment.
Read and interpret electrical drawings, blueprints, one-line diagrams, and specifications.
Explain issues to customers, outline repair solutions, and provide recommendations for system improvements or preventative maintenance.
Represent the company professionally while working in customer-occupied facilities and in the field.
Identify additional service needs, deficiencies, or upgrade opportunities and communicate findings to appropriate internal stakeholders.
Complete detailed service documentation, including work performed, materials used, and time tracking.
Ensure work complies with the NEC, applicable state and local codes, and company safety standards.
Maintain assigned tools, equipment, and company vehicle in safe, operational condition.
Provide on-the-job guidance, direction, and support to Apprentice Technicians; may lead small crews or service tasks.
Support emergency service calls, after-hours work, and critical response situations as required.