Electrical Service Technician II - Journeyman (Austin, TX)

Enterprise Electrical•Austin, TX

2d•Onsite

About The Position

The Electrical Service Technician II is a skilled, client-facing electrician who independently troubleshoots, diagnoses, repairs, and services electrical systems in commercial and industrial environments. The technician responds to service calls, identifies root causes, implements code-compliant solutions, and restores system functionality while minimizing customer disruption. The role involves installing, maintaining, and repairing electrical systems and equipment; interpreting drawings and specifications; communicating issues and recommendations to customers; documenting work; and ensuring compliance with electrical codes and safety standards. The technician also maintains assigned tools, equipment, and a company vehicle, and provides on-the-job guidance to Apprentice Technicians. This is a full-time, non-exempt field position involving travel among customer sites and possible overtime, after-hours, weekend, or emergency response work.

Requirements

High school diploma or GED.
Active Texas Journeyman Electrician’s License.
Valid driver’s license with a clean driving record and ability to meet company requirements for driving a company vehicle, including ongoing motor vehicle record compliance.
At least 5 years of electrical, construction, or related field experience.
Strong knowledge of electrical systems, components, and troubleshooting methodologies in commercial and industrial environments.
Ability to independently diagnose and resolve electrical issues using structured problem-solving techniques.
Ability to read and interpret complex electrical drawings, schematics, and specifications.
Working knowledge of the National Electrical Code (NEC) and applicable safety standards.
Strong analytical and critical-thinking skills, including ability to identify root causes and implement effective solutions.
Effective communication skills to clearly explain technical issues and solutions to customers.
Strong customer service skills, professionalism, responsiveness, and ability to build client trust.
Ability to work independently with minimal supervision while managing multiple service calls.
Strong time-management and organizational skills in a fast-paced service environment.
Ability to identify potential risks, deficiencies, and improvement opportunities in electrical systems.
Ability to lift, carry, push, and pull materials and equipment weighing up to 75 pounds; stand, walk, bend, kneel, crouch, and climb for extended periods; and work at heights and in confined or restricted spaces.
Manual dexterity and coordination to operate tools and testing equipment and perform detailed electrical work.
Ability to wear required PPE, including hard hat, safety glasses, high-visibility vest, and work boots.
Ability to operate a motor vehicle and travel to multiple job sites throughout the workday.
Ability to support variable schedules, extended shifts, occasional overtime, weekends, and emergency response work as required.

Nice To Haves

Coursework in electrical theory, construction trades, or a related field.
OSHA 30 certification, or willingness to obtain it within a specified timeframe.

Responsibilities

Independently troubleshoot, diagnose, repair, and service electrical systems, equipment, and components in commercial and industrial environments.
Respond to service calls, identify root causes of electrical issues, and implement effective, code-compliant solutions.
Install, maintain, and repair electrical systems, including panels, circuits, lighting, and equipment.
Read and interpret electrical drawings, blueprints, one-line diagrams, schematics, and specifications.
Explain technical issues and repair solutions to customers and provide recommendations for system improvements or preventative maintenance.
Represent the company professionally in customer-occupied facilities and in the field.
Identify additional service needs, deficiencies, risks, or upgrade opportunities and communicate findings to appropriate internal stakeholders.
Complete detailed service documentation, including work performed, materials used, and time tracking.
Perform work in compliance with the National Electrical Code, state and local codes, and company safety standards.
Maintain assigned tools, equipment, and company vehicle in safe, operational condition.
Provide guidance, direction, and support to Apprentice Technicians; may lead small crews or service tasks.
Support emergency service calls, after-hours work, and critical response situations as required.
Travel to multiple job sites and operate a motor vehicle throughout the workday.
Use required personal protective equipment and follow safety protocols.