Electrical Quality Engineer - Failure Analysis

Neptune Technology Group • Tallassee, AL

4d • Onsite

About The Position

As part of Neptune's commitment to excellence and continuous improvement, Neptune is hiring an Electrical Quality Engineer - Failure Analysis to join the Quality team. This role performs detailed technical failure analysis on returned and in-process product, driving investigations to root cause and providing the technical foundation behind customer communications, RMA disposition, and corrective action. This position collaborates with cross-functional teams including Customer Quality Manager, Design/Product Engineering, and Supplier Quality.

Requirements

• Bachelor’s degree in engineering (Electrical, Mechanical, Manufacturing, Industrial, or related field.) Electrical or Electromechanical Engineering Preferred, given the electronics-focused failure analysis this role performs
• 3+ years’ preferred experience with Electronics Design or Manufacturing, given this role’s failure analysis work is primarily on electronic components and assemblies.
• Strong project management and organizational skills with ability to multitask, navigate conflicting priorities, and drive problems to resolution.
• Exceptional analytical, critical thinking, and problem-solving abilities.
• Solid interpersonal skills with ability to collaborate cross-functionally.
• Excellent written and verbal communication skills, with ability to respectfully engage and influence others at all levels of the organization.
• Flexible and adaptable to changing priorities and processes.

Nice To Haves

• Highly motivated, hands on, and able to work with minimal supervision.
• Willingness to go beyond the call of duty and act despite uncertainty.
• Entrepreneurial spirit and commitment to overall growth of the company.
• Enthusiasm and passion in everything you do.

Responsibilities

• Perform detailed failure analysis on field returns using structured root-cause methods (5-Why, Ishikawa, fault tree).
• Document findings in clear, technically rigorous reports for engineering review and customer-facing evaluation.
• Partner with the Customer Quality Manager to translate technical findings into customer-appropriate language.
• Support RMA disposition decisions with technical analysis and root-cause determination on returned units.
• Collaborate with Design/Product Engineering on design-related failure modes and improvement efforts.
• Identify trends across failures and feed findings into the CAR/CAPA and reliability improvement process.
• Maintain and calibrate failure analysis lab equipment, tools, and test fixtures.
• Support supplier-related failure investigations with Supplier Quality when root cause traces to incoming material.
• Maintain organized records of failed units, analysis data, and disposition for traceability and audit readiness.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level