Electrical Quality Assurance Technician

Gaylor Electric•Richmond, VA

11d•Onsite

About The Position

The Quality Assurance Technician for Gaylor Electric interprets project design packages and job-site specifications and helps maintain quality-control goals through training that ensures employees understand their quality-assurance roles and responsibilities. The role supports quality, safety, and reliability in electrical installations and helps maintain customer satisfaction. The technician is expected to be self-motivated, resourceful, innovative, organized, communicative, and able to work independently and collaboratively. The position maintains quality management systems, quality-control procedures, inspection and audit records, and commissioning schedules. It gathers and reviews data to identify trends, root causes, risks, and improvement opportunities; supports corrective actions; works with installation teams and customers to resolve quality concerns; and promotes a culture of quality and continuous improvement. Work may take place at construction sites in varying weather and noisy environments. The role may require scheduled hours and short-notice overtime, use of site sanitary facilities, carrying required hand tools, wearing personal protective equipment, and accessing multiple levels of buildings or structures. Physical tasks include standing and moving for extended periods, climbing ladders and scaffolding, lifting up to 51 pounds, pulling wire and cable through conduit, and performing other construction-related movements.

Requirements

Must be self-motivated and capable of working without direct supervision.
Must display sound judgment and decision-making.
Strong administrative, organizational, and communication skills.
Ability to organize and prioritize workload to meet deadlines and maintain records.
Ability to read and interpret project design packages and job-site specifications.
Familiarity with the National Electrical Code and AHJ requirements.
Computer literacy and ability to learn Gaylor operating software.
Must be able to work scheduled hours and overtime, as required, on short notice.
Must work well with others as a member of a team.
Must be able to wear required personal protective equipment.
Ability to stand, bend, stoop, squat, crawl, climb, kneel, balance, push, pull, and reach overhead for extended periods.
Ability to lift loads up to 51 pounds.
Ability to climb and use ladders and scaffolding of all types for extended periods.
Good vision and hearing, normal or corrected; ability to distinguish color-coded wiring.
Ability to transition from employee parking areas to construction areas and access all building or structure levels, including by safe site ladders or stairs under construction.
Ability to work while constantly moving and reach and stretch while maintaining balance.
Ability to use both hands simultaneously for tying knots and operating power equipment.
Physical capability to pull wires and cables through conduits.
High school graduate or equivalent.
Must remain calm in heightened emotional situations.

Nice To Haves

Apprenticeship completion or relevant craft electrician certification.
Three or more years in electrical work.
NFPA 70E.
Journeyman license.
Bilingual English/Spanish speaking.

Responsibilities

Interpret and maintain quality management systems to ensure compliance with industry standards, regulations, and customer requirements.
Maintain quality-control procedures throughout manufacturing and/or installation; conduct regular inspections, audits, and evaluations to identify improvement areas.
Collect data to identify trends, root causes of issues, and opportunities for improvement.
Maintain accurate, complete, organized, and accessible records and documentation for audits.
Perform improvement initiatives to enhance product quality and reduce defects.
Work with team members to address quality issues, resolve conflicts, and drive continuous improvement.
Monitor customer feedback, identify improvement areas, and implement corrective actions.
Collaborate with team members to address customer concerns and ensure customer satisfaction.
Identify potential risks to product quality and mitigate them through collaborative problem solving and contingency plans.
Participate in quality-control meetings with project teams and/or customers.
Maintain quality and commissioning schedules on the job site.
Communicate and manage open observations with installation teams.
Promote quality awareness, accountability, Gaylor Core Values, and commitment to excellence.
Train employees to build awareness of quality-assurance roles and responsibilities.