Electrical Manager
About The Position
The Electrical Manager leads and oversees residential electrical service and installation operations. The role manages daily department activities, develops and supports a high-performing team, maintains technical and safety standards, and drives operational efficiency, revenue growth, and customer satisfaction. The manager oversees workforce planning, scheduling, job quality, labor productivity, and department performance, and partners with leadership and other departments to support business objectives. The successful candidate leads by example, promotes accountability, develops talent, and ensures customers receive reliable, high-quality electrical solutions. This position combines office-based administrative and management responsibilities with regular field activity at residential job sites. It involves visiting job sites, communicating with customers and employees, inspecting electrical work, and providing technical guidance in active work environments. Field activity may include climbing ladders, navigating uneven surfaces, working in confined spaces, operating or inspecting the use of hand and power tools, and exposure to outdoor weather, noise, dust, and other job-site conditions. Occasional lifting, pushing, or pulling of materials weighing up to 50 pounds may be required. Reasonable accommodations may be made to enable qualified individuals to perform the essential functions of the position.
Requirements
- At least 10 years of electrical industry experience, including at least 2 years in a supervisory or management role.
- Valid Master Electrician license, as required by applicable state and local regulations.
- Ability to lead, coach, and develop electricians and apprentices.
- Strong knowledge of electrical systems, troubleshooting, installation practices, electrical codes, and safety standards.
- Experience overseeing service operations, scheduling, job costing, labor productivity, and departmental performance.
- Familiarity with field service management software, such as ServiceTitan, and experience using KPIs to drive operational improvements.
- Working knowledge of estimating, project planning, and reading blueprints, schematics, and technical drawings.
- Strong communication, organizational, problem-solving, and customer service skills.
- Valid driver's license and acceptable driving record.
- Successful completion of applicable background checks, drug screening, physical examinations, and lift assessments, where permitted by law.
Nice To Haves
- Residential electrical service and installation experience is strongly preferred.
Responsibilities
- Lead, coach, and develop electricians and apprentices; support hiring, onboarding, training, and performance management.
- Oversee daily service and installation operations, scheduling, workload distribution, and resource allocation to ensure efficient, timely, and high-quality service delivery.
- Ensure compliance with applicable electrical codes, permitting requirements, and safety standards; oversee inspections, troubleshooting, and quality control.
- Monitor revenue, profitability, job costs, labor productivity, and key performance indicators to improve departmental efficiency and business results.
- Partner with sales, estimating, and operations teams on job scopes, pricing, project planning, and resource requirements.
- Oversee escalated service issues, resolve customer concerns, and promote quality workmanship, professional communication, and ethical service recommendations.
- Identify opportunities to improve workflows, technician performance, service capacity, and overall departmental effectiveness.
Benefits
- Competitive compensation package with performance-based bonus opportunities.
- Company vehicle and gas card.
- Comprehensive medical, dental, and vision insurance.
- 401(k) retirement plan with company match.
- Paid time off (PTO).
- Ongoing training and professional development opportunities.
- Supportive team environment with opportunities for career growth and advancement.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
