Electrical Install Technician

Signature Heating, Cooling and Plumbing•Albuquerque, NM

About The Position

The Electrical Install Technician provides general labor as part of a team installing heating and cooling systems while ensuring an exceptional customer experience. The role involves installing, operating, troubleshooting, diagnosing, and repairing HVAC systems and components; using tools to facilitate mechanical-system installation; and performing real-time quality assurance to support one-call resolution. The technician also removes and disposes of old equipment, enters customer and job information into company systems including a CRM, calculates the refrigerant needed for air-conditioning systems, and works directly with homeowners, building owners, maintenance workers, and others. Duties listed are illustrative and representative, not exhaustive; other duties may be assigned.

Requirements

  • Attention to detail and careful observation.
  • Mechanical skills and understanding of the parts and tools needed to maintain and install HVAC machines.
  • Ability to schedule jobs and keep timely appointments.
  • Troubleshooting skills, including identifying the root cause of problems and testing solutions.
  • Friendly, approachable manner and good communication skills.
  • Ability to learn quickly and a strong willingness to learn.
  • Excellent work ethic.

Responsibilities

  • Install and operate heating and cooling systems.
  • Use tools to facilitate the installation of mechanical systems.
  • Troubleshoot, diagnose, and repair parts and systems to ensure proper operation.
  • Perform real-time quality assurance to support one-call resolution.
  • Properly remove and dispose of old equipment.
  • Enter customer and job data into company systems, including the customer relationship management (CRM) system.
  • Calculate the total amount of refrigerant to be used in an air-conditioning system.
  • Work directly with homeowners, building owners, maintenance workers, and others.
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