Electrical Field Engineer, IAD North Field Engineering
About The Position
AWS Infrastructure Services is responsible for the design, planning, delivery, and operation of all AWS global infrastructure, ensuring the cloud runs smoothly. This involves supporting all AWS data centers and the associated servers, storage, networking, power, and cooling equipment. The role is part of a diverse team of engineers, supply chain specialists, security experts, and operations managers who collaborate across AWS to maintain high standards of safety and security while delivering capacity at the lowest possible cost. The team fosters an inclusive culture that encourages bold ideas and empowers employees to see them through to completion. As an Amazon Critical Infrastructure Engineer, you will provide full life-cycle support for AWS Data Centers, from initial design through site improvements and maintenance. You will serve as the primary engineering resource for your region, offering technical advice and engaging with various teams to troubleshoot and resolve site/equipment failures, conduct Root Cause Analysis (RCA), and create Corrective Action (CA) documentation. You will also directly support operational issues through ad-hoc training, reviews of operating procedures for critical equipment, and event support. A key part of the role involves owning the conceptual design for data center upgrades and developing solutions to enhance capacity, availability, efficiency, and sustainability. You will interface with internal teams such as data center operations, design engineering, server hardware, and environmental health and safety to promote consistent and reliable service delivery. Additionally, you will develop innovative solutions for AWS data centers, manage concurrent projects possibly across multiple geographical regions, and initiate and lead engineering audits with on-site visits to produce risk reports with recommended mitigations. During new construction projects, you will act as the resident engineer, supporting construction, commissioning, and turnover processes.
Requirements
- Bachelor's degree in Electrical Engineering or a related field
- NETA or ASHRAE certification or commissioning specific education courses
- Knowledge of critical data center mechanical and electrical equipment
- Knowledge of Microsoft Office including Outlook, Word, and Excel
- Experience with the design, construction, operation, or maintenance of mission critical facilities, especially data centers
Nice To Haves
- Knowledge of building codes and regulations for your region
- Knowledge of commercial or industrial power systems or mechanical systems
- Experience carrying design concepts through exploration, development, and into deployment or mass production
- Experience using a variety of web-based and other software tools for calculation and data processing
Responsibilities
- Troubleshoot, conduct Root Cause Analysis (RCA) and create Corrective Action (CA) documentation for site/equipment failures.
- Directly support operational issues with ad-hoc training, complex operating procedure reviews, including critical equipment, and event support.
- Own the conceptual design for existing data center upgrades and design-solutions, which add capacity, improve availability, increase efficiency and sustainability.
- Interface with internal data center operations team, data center design engineering team, server hardware team, environmental health and safety team to promote standards that maintain consistency and reliability in services delivered.
- Develop innovative solutions for AWS’s data centers.
- Work on concurrent projects, sometimes in multiple geographical regions.
- Initiate and lead engineering audits including on-site visits within Amazon’s data centers. Produce reports outlining risks with recommended mitigations and remediations.
- Act as resident engineer during new construction projects. Support construction, commissioning, and turnover.
Benefits
- health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage)
- 401(k) matching
- paid time off
- parental leave
- sign-on payments
- restricted stock units (RSUs)
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Mid Level
