Critical Infrastructure Electrical Engineer, Field Engineering

Amazon • Dublin, OH

3d • $116,800 - $160,000 • Hybrid

About The Position

AWS Infrastructure Services is responsible for the design, planning, delivery, and operation of all AWS global infrastructure, ensuring the cloud runs smoothly. This involves supporting all AWS data centers and the associated servers, storage, networking, power, and cooling equipment. The team tackles complex challenges with thousands of variables impacting the supply chain and seeks talented individuals to contribute. You will join a diverse team of engineers, supply chain specialists, security experts, and operations managers, collaborating across AWS to uphold the highest standards of safety and security while delivering infinite capacity at the lowest cost. The role offers an inclusive culture that encourages bold ideas and empowers ownership through completion.

As an Amazon Critical Infrastructure Engineer, you will provide full life-cycle support for AWS Data Centers, from initial design through site improvement and maintenance. You will serve as the primary engineering resource for your region, offering technical advice and engaging with diverse teams to troubleshoot failures, conduct Root Cause Analysis (RCA), and create Corrective Action (CA) documentation. You will directly support operational issues through ad-hoc training, complex operating procedure reviews, and event support. A key responsibility is owning the conceptual design for data center upgrades and solutions that enhance capacity, availability, efficiency, and sustainability. You will interface with internal teams such as data center operations, design engineering, server hardware, and environmental health and safety to promote consistent and reliable service delivery. Developing innovative solutions for AWS data centers, managing concurrent projects across multiple geographical regions, and initiating/leading engineering audits with on-site visits are also integral parts of the role. You will produce reports detailing risks and recommending mitigations and remediations, and act as a resident engineer during new construction projects, supporting construction, commissioning, and turnover.

Requirements

• Bachelor's degree in Electrical Engineering or a related field
• 3+ cumulative years of experience with industrial, municipal, or commercial engineering including but not limited to the following sectors: data centers, power generation, oil/gas facilities. (Experienced Engineer)
• Must have a valid US driver's license and reliable personal transportation by start date.

Nice To Haves

• Experience as resident engineer or hands-on (in the field) design consultant or owner’s engineer.
• Experience reading and interpreting, construction drawings, specifications, submittal documents, and applicable building codes
• Ability to carry design concepts through exploration, development, and into deployment/mass production
• Basic understanding of both mechanical and/or electrical equipment/design related to data centers (Including but not limited to: uninterruptible power sources, diesel generators, electrical switchgear, power distribution units, variable frequency drives, automatic/static transfer switches, chillers [air-cooled and water-cooled], pumps, cooling towers, heat exchangers, CRAHs, fans, air economizers, water treatment, etc...)
• Possess data analytics skills, data querying skills/language, scripting, and comfort with working in vast amounts of data in new and evolving environments
• Strong Engineering Judgement and are able to provide recommendations despite uncertainty/ambiguity.
• Excellent communication and writing skills, attention to detail, maintain high quality standards Organized and have the ability to set priorities and meet deadlines and budget
• Leadership and problem-solving skills
• Detail and data oriented
• Experience solving problems with engineered solutions.
• Experience managing engineering projects and consultants.
• Build trust and relationships with different stakeholders (e.g., Operations, Controls, Construction, Design, Commissioning, Product Managers, Technical Program Managers, ).
• Adaptable and inclined to get into the field to see things up close.
• Excited about a mix of office and field work.

Responsibilities

• Troubleshoot, conduct Root Cause Analysis (RCA) and create Corrective Action (CA) documentation for site/equipment failures.
• Directly support operational issues with ad-hoc training, complex operating procedure reviews, including critical equipment, and event support.
• Own the conceptual design for existing data center upgrades and design-solutions, which add capacity, improve availability, increase efficiency and sustainability.
• Interface with internal data center operations team, data center design engineering team, server hardware team, environmental health and safety team to promote standards that maintain consistency and reliability in services delivered.
• Develop innovative solutions for AWS’s data centers.
• Work on concurrent projects, sometimes in multiple geographical regions.
• Initiate and lead engineering audits including on-site visits within Amazon’s data centers.
• Produce reports outlining risks with recommended mitigations and remediations.
• Act as resident engineer during new construction projects.
• Support construction, commissioning, and turnover.

Benefits

• health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage)
• 401(k) matching
• paid time off
• parental leave
• sign-on payments
• restricted stock units (RSUs)

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level