About The Position
Our client is a fast-growing residential and light-commercial electrical services company operating across the NY–NJ area. They’re known for fast, reliable service, free virtual estimates in under one hour, and a streamlined customer experience. The team prides itself on quality, safety, and honest, affordable pricing backed by efficient scheduling and responsive communication. This role exists to own estimating, coordination, and follow-through so that quotes are accurate, jobs are scheduled quickly, and more leads become completed work orders.
Requirements
- Hands-on background in electrical, construction, HVAC, or electrical estimating (US or non-US markets), with proven experience creating estimates from customer photos/videos.
- Demonstrated ability to build quotes and convert them to work orders inside Salesforce.
- Strong Salesforce proficiency.
- Strong English communication skills for customer discovery calls, texts, and emails.
- Computer with at least 8GB RAM, an Intel i5 core processor/AMD Ryzen 5 Processor and up.
- Internet speed of at least 40MBPS.
- Headset with an extended mic that has noise cancellation and a webcam.
- Back-up computer and internet connection.
- Quiet, dedicated workspace at home.
Nice To Haves
- Electrical estimating, material takeoffs, labor-hour calculation
- Salesforce (quotes, products/catalogs, work orders, attachments)
- Google Workspace (Gmail, Drive)
- Basic media tools (e.g., Canva/CapCut) to annotate images or compress clips.
- Clear phone presence, active listening, empathy with customers, persuasive follow-ups.
- Attention to detail, critical thinking, ability to infer scope from limited inputs, problem-solving under time constraints.
- Ownership mindset, reliability, responsiveness, and strong time management.
Responsibilities
- Review customer photos/videos/files uploaded via Salesforce to assess the scope of work.
- Apply electrician knowledge to estimate labor time and necessary materials, producing accurate quotes using the Salesforce catalog.
- Call customers to clarify scope, gather additional details, and confirm measurements as needed.
- Enter quotes in Salesforce, attach media, and convert approved quotes into work orders.
- Schedule jobs and coordinate with contractors.
- Follow through on job schedules to ensure timely completion.
- Manage lead follow-ups and respond to customer messages via text and email.
- Maintain accurate records in Salesforce.
Benefits
- No benefits package included
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
