Electrical Coordinator

Mario Purchaser LLC•Tampa, FL

7d•$22 - $26•Onsite

About The Position

ACREE is seeking an Electrical Coordinator to manage and schedule installations with urgency and precision. This role serves as the operational hub between Sales, Installers, Service, and Customers—keeping install crews productive, customers informed, and departmental revenue goals on track. The Electrical Coordinator provides administrative support to the Service Managers, Install Managers and their teams by performing a variety of administrative functions in an independent, organized, and detail-oriented manner. If you’re organized, detail-oriented, and thrive in a fast-paced environment, this is a critical role with real impact. This is a Full Time, Hourly position, working On-Site at our Tampa Branch.

Requirements

Prior customer service or administrative experience required
Proficient with Microsoft Office (Excel, Word, Outlook, PowerPoint)
High School Diploma or equivalent required
Strong multitasking, organization, and prioritization skills
Excellent written and verbal communication
Customer-focused, professional demeanor
Ability to thrive in a fast-paced, goal-driven environment
Strong attention to detail and follow-through
Team-oriented mindset with a strong sense of ownership
Very strong Administrative Skills, MS Office, EXCEL.
Strong problem-solving, decision making, and multitasking abilities
Organizational skills with amazing Customer Service and Follow Up abilities for Internal and External Customers
Strong interpersonal skills.
Ability to maintain strict confidentiality.
Good understanding of inventory and management and logistics

Nice To Haves

Experience with SERVICE TITAN is helpful and preferred.
ServiceTitan experience preferred (not required)

Responsibilities

Schedule sold installations and assign install crews in ServiceTitan
Prioritize jobs to keep installation teams working with minimal schedule gaps
Communicate with customers regarding install dates, timelines, and next steps
Maintain and update the Install Board daily
Prepare permits and required documentation prior to installations
Ensure equipment is properly recorded, registered, and documented
Register warranties and rebates for customers and the company
Assist customers with inspections and post-install needs
Make post-install follow-up calls to ensure the highest level of customer satisfaction
Provide administrative support to the Install, Sales, and Service teams as needed
Coordinate/Issue permits and schedule inspections for upcoming installs and/or large projects.
Process and reconcile job tickets in Service Titan.
Triage customer service issues; follow up with customers on any concerns.
Maintain various departmental spreadsheets (Excel).
Track permits that receive a red tag.
Assist with the assignment of install crews and/or service technicians for each job.
Maintain Service Titan accuracy.
Maintain updated scope of work for all jobs.
Assist with install crew and service technician timekeeping.
Answer telephone and maintain filing system of all documents.
Other duties as assigned.