Electoral Assistant Field Manager

MFPS•Raleigh, NC

9d•$55,000 - $57,000•Hybrid

About The Position

The Assistant Field Manager supports the planning and daily execution of voter-registration, voter-education, community-outreach, and voter-mobilization programs. This position helps supervise and train Canvass Leads and Canvassers who engage Latino communities through door-to-door canvassing, telephone calls, text messages, digital outreach, and community-based activities. This position supports the supervision and training of Canvass Leads and Canvassers who engage Latino communities through door-to-door canvassing, phone calls, text messaging, digital outreach, and community-based activities. Working under the Field Manager, Field Director, or State Director, the Assistant Field Manager monitors voter-contact and quality goals, supports data management, reviews field reports, and helps maintain a safe, professional, and accountable field operation. The Assistant Field Manager must maintain a clear distinction between MFA’s nonpartisan programs and any advocacy, candidate-related, partisan, persuasion, or electoral activities conducted for MFV.

Requirements

High school diploma or equivalent required.
Experience supervising, scheduling, training, and motivating field staff required.
Experience using and training others on electoral databases or voter-contact platforms required.
Experience supporting door-to-door, telephone, text-message, digital, or voter-registration programs required.
Ability to manage multiple priorities and resolve problems in a fast-paced field environment.
Ability to maintain confidentiality and appropriately handle sensitive voter, employee, and organizational information.
Ability to work flexible hours, including evenings, weekends, extended hours, and campaign-style schedules.
Ability to travel throughout the assigned service area.
Reliable transportation to assigned offices, turf locations, meetings, and events is required.
The employee must meet all eligibility, appointment, training, certification, and reporting requirements applicable to individuals who conduct, supervise, handle, collect, or submit voter-registration applications in the assigned jurisdiction.
Ability to stand and walk for extended periods during field assignments.
Ability to travel on foot through residential, commercial, event, and community locations.
Ability to walk on sidewalks, stairs, ramps, grass, gravel, and other uneven surfaces.
Ability to work at a computer and operate standard office and field equipment.
Ability to communicate and exchange information frequently with staff, community members, and supervisors.
Ability to operate a smartphone, tablet, laptop, clipboard, and other canvassing equipment.
Ability to bend, reach, and move as reasonably necessary to perform field and office duties.
Ability to lift, carry, push, or move field materials weighing up to 25 pounds frequently.
Ability to travel by automobile or commercial transportation.

Nice To Haves

College coursework or a degree in political science, public policy, community development, nonprofit management, or a related field preferred.
Relevant campaign, organizing, supervisory, or community-leadership experience may be considered in place of postsecondary education.
At least two election cycles of field, voter-contact, community-organizing, or campaign experience preferred.
Experience serving as a Canvass Lead, Regional Field Organizer, Field Manager, or comparable field leader strongly preferred.
Experience working with Latino communities or other historically underrepresented communities strongly preferred.
Strong commitment to civic engagement, racial equity, social justice, and increasing participation within Latino communities.
Strong interpersonal, leadership, coaching, and staff-motivation skills.
Ability to design, maintain, and improve goal-oriented accountability systems.
Ability to translate field strategy into daily assignments, metrics, and staff guidance.
Strong understanding of direct voter-contact and field-program practices.
Ability to learn and apply voter-registration, election, data, and safety requirements.
Strong data-management, reporting, and quality-control skills.
Proficiency with VAN, EveryAction, canvassing applications, spreadsheets, and other assigned tools.
Excellent written and verbal communication skills.
Ability to engage community members conversationally in English and Spanish; bilingual proficiency strongly preferred.
Strong cultural competence and ability to work effectively with diverse communities.
Ability to remain calm, professional, and decisive during difficult or rapidly changing situations.
If driving is an assigned duty, the employee must maintain a valid driver’s license, legally required automobile insurance, an acceptable driving record, and access to a safe and reliable vehicle unless an organizational vehicle is provided.
The employee may not transport other employees, volunteers, or organizational materials on MFPS or client business unless specifically authorized.
The employee must obtain and maintain any appointment, designation, identification, certification, or training required before conducting or supervising regulated voter-registration activity.

Responsibilities

Assist the Field Manager and State Director in developing and implementing voter-outreach strategies.
Translate approved field plans into daily and weekly staffing, turf, contact, and reporting assignments.
Support door-to-door canvassing, voter registration, voter education, phone banking, text banking, digital outreach, and GOTV programs.
Help establish and monitor daily, weekly, and campaign-wide performance goals.
Track progress toward voter-contact, registration, recruitment, volunteer, and program goals.
Identify operational barriers and recommend timely adjustments.
Maintain current knowledge of the assigned community, political environment, election calendar, and relevant program deadlines.
Ensure field activities use only approved plans, scripts, materials, technology, and voter universes.
Conduct field outreach personally when needed.
Assist with supervising, scheduling, training, coaching, and supporting Canvass Leads, Canvassers, temporary staff, and volunteers.
Communicate daily goals, turf assignments, scripts, schedules, safety procedures, and reporting expectations.
Conduct shift launch meetings, field observations, individual check-ins, and team debriefs.
Model effective voter-contact, voter-registration, data-entry, and field-safety practices.
Monitor employee attendance, productivity, data quality, and adherence to procedures.
Provide timely, constructive feedback and additional training when needed.
Recognize strong performance and help motivate staff to meet established goals.
Promptly elevate performance, conduct, attendance, safety, or employee-relations concerns to authorized management and Human Resources.
Participate in recruiting, interviewing, selecting, and onboarding field staff when assigned.
Engage community members in English and Spanish using organization-approved scripts and materials.
Provide accurate information regarding voter registration, voter education, vote-by-mail procedures, election participation, and other approved civic-engagement topics.
Conduct voter identification, issue identification, persuasion, or mobilization conversations only when assigned to an authorized program.
Build respectful relationships with community members and listen to issues important to Latino communities.
Refer questions outside approved scripts or the employee’s training to an authorized supervisor.
Respect an individual’s decision not to participate or continue a conversation.
Represent MFV and MFA professionally at approved community events and activities.
Serve as the main lead for in-office voter registration quality control.
Help coordinate voter-registration outreach, materials, tracking, quality control, and submission procedures.
Ensure staff conducting voter-registration activity complete required training and authorization.
Monitor the distribution, collection, safeguarding, and timely transfer of voter-registration applications.
Ensure staff do not alter, discard, delay, prefill, or improperly handle voter-registration applications.
Review applications only for completeness as permitted by applicable law and organizational procedures.
Maintain chain-of-custody and reconciliation records for voter-registration materials.
Immediately report lost, damaged, incomplete, late, or potentially mishandled applications.
Coordinate timely submission to the appropriate election authority or authorized organizational representative.
Help standardize and enforce approved data-management practices across canvassing, telephone, text-message, digital, and voter-registration programs.
Use Blocks, VAN, EveryAction, canvassing applications, dialers, spreadsheets, or other designated systems.
Review daily reports for accuracy, completeness, consistency, and timely submission.
Reconcile reported contacts, canvassing results, registrations, commitments, and staff activity with database records.
Identify duplicate, missing, inconsistent, or potentially inaccurate information.
Work with field staff to resolve data-quality concerns through approved procedures.
Prepare and submit daily, weekly, and campaign reports to the assigned supervisor.
Protect voter, supporter, employee, and organizational information from unauthorized access, disclosure, or misuse.
Immediately report suspected falsification, data loss, unauthorized access, or other information-security concerns.
Prepare or assist with field schedules and shift assignments.
Monitor timekeeping submissions and follow up regarding missing or apparently inaccurate records.
Review or approve time records only within delegated authority.
Ensure employees report all time worked, including required meetings, training, travel between assigned work locations, and post-shift reporting.
Do not permit or encourage off-the-clock work.
Obtain required authorization before scheduling overtime; however, ensure all time actually worked is reported.
Promptly communicate staffing, attendance, scheduling, or payroll concerns to management and Human Resources.
Implement MFPS and client field-safety, security, transportation, emergency, weather, and incident-reporting procedures.
Conduct required safety briefings and confirm that staff understands escalation protocols.
Monitor field conditions involving heat, cold, severe weather, traffic, animals, hostile individuals, unsafe properties, and other hazards.
Maintain required staff check-in, check-out, buddy-system, and emergency-contact procedures.
Direct employees to leave unsafe locations or suspend activity when conditions warrant.
Promptly report injuries, threats, harassment, accidents, vehicle incidents, missing staff, or other safety concerns.
Follow established procedures for seeking emergency assistance.
Participate in incident review and corrective-action processes as assigned.
Never instruct staff to prioritize production goals over health or safety.
Ensure MFA programs remain strictly nonpartisan.
Ensure candidate-related, partisan, persuasion, endorsement, or other political activity is conducted only through MFV when authorized and legally permissible.
Ensure MFA time, funds, data, equipment, personnel, and other resources are not used for prohibited partisan political activity.
Confirm staff uses the correct organization name, scripts, materials, voter universe, disclaimer, and reporting system for each assigned activity.
Follow applicable voter-registration, election, campaign-finance, voter-contact, privacy, communications, and records requirements.
Support accurate timekeeping and cost allocation for work performed on behalf of MFV and MFA.
Promptly elevate potential legal, compliance, safety, financial, or reputational concerns.
Perform other related duties as assigned.