Elections Clerk

Twin Falls County•Twin Falls, ID

6d•Onsite

About The Position

Performs administrative and clerical duties and may be assigned as a specialist in the services offered by the assigned department. Employees in this class perform a wide range of office support functions using independent judgment in applying existing policies and procedures to complete assignments. This involves knowledge of multiple procedures and program guidelines to make decisions. Employees respond to non-routine inquiries and explain department services, policies, procedures and rationale for decisions to customers. Employees typically utilize a variety of computer operations and/or specialized software to complete daily assignments. The classification’s primary and diverse duties include creating, reviewing and processing documents and records, identifying and correcting errors and omissions on documents received from staff, and/or public, performing data entry, maintaining records, scheduling appointments and making travel arrangements. Work is usually performed in or near a front counter or office where customers can easily be accommodated.

Requirements

Knowledge of federal and state laws and regulations pertaining to elections and reporting.
Knowledge of current office practices and procedures, including data entry.
Knowledge of record keeping and filing practices and procedures.
Knowledge of English grammar, spelling, punctuation, and composition.
Knowledge of basic bookkeeping and cash handling.
Knowledge of customer service procedures, techniques, and objectives.
Knowledge of operation of a personal computer and job-related software applications.
Ability to provide effective customer services with patience and accuracy.
Ability to assess problem situations and develop effective answers, with or without the supervisor's help.
Ability to perform duties with accuracy and attention to detail.
Ability to prepare reports on activities as requested.
Ability to enter and retrieve data accurately and efficiently into a computerized system.
Ability to establish and maintain accurate records and files, both computerized and hardcopy.
Ability to speak clearly and communicate accurate information to others.
Ability to use English to communicate effectively with others.
Proficiently operate computers, software programs, such as Microsoft Word, Excel, PowerPoint, or similar office software to create documents and other materials, maintain information, and generate reports.
Ability to listen carefully to, understand, and effectively communicate through oral, written, and interpersonal communication channels.
Ability to follow verbal and written instructions.
Ability to work independently and exercise initiative, with general guidance and supervision.
Ability to use good judgment to make sound and reasonable decisions and problem-solving skills to respond to customer service needs in accordance with laws, ordinances, regulations and established policies.
Ability to maintain a professional demeanor at all times.
Ability to maintain confidentiality.
Ability to perform a wide variety of duties and responsibilities with accuracy and speed under the pressure of time-sensitive deadlines.
Ability to demonstrate integrity and ingenuity in the performance of assigned tasks and solving problems.
Ability to perform all duties in accordance with County policies and procedures with regard for personal safety and that of other employees and the public.
High school diploma or GED.
One year's experience in an office, preferably in the public sector.
Or an equivalent combination of education and experience that provides the required skills, knowledge and abilities to successfully perform the essential functions of the position may be considered.

Responsibilities

Answers incoming phone calls and greets walk-in customers, provides general information to the public, answers questions and inquiries, and provides referrals to other departments or staff as needed.
Compiles an inventory of election supplies and orders when needed.
Completes data entry of voter registration cards, absentee ballot request forms, and party affiliation changes.
Opens absentee ballots.
Verifies signatures on petitions and candidate filings.
Assists public, candidates and political parties with public records requests for campaigns.
Prepares campaign packets.
Processes absentee requests for elections.
Recruits and trains poll workers; secures polling places and maintains contact lists.
Schedules poll worker training.
Schedules work crews.
Marks ballot test decks; proofs ballots and tests computer portal and tabulator equipment.
Maintains inventory of electronic poll books, printers and equipment.
Secures and checks polling places; delivers supplies as needed.
Processes payroll claim forms to pay election personnel and polling sites.
Accepts and/or reviews paperwork/applications from customers.
Compiles, copies, sorts and files/records of office activities, business transactions and other activities.
Provides clerical and support services to staff members as needed, including but not limited to, taking messages, setting appointments, providing information, processing and preparing documents and correspondence, screening and distributing mail, preparing and tracking mailings and legal notifications, and inputting data into central computer system.
Maintains accurate and complete records, files and documentation.
Creates word processing documents and spreadsheets and/or works with specialized department software.
Responds to Commissioners’, elected officials’, County employees’ and citizens’ questions and comments in a courteous and timely manner.
Sorts incoming county mail and processes outgoing county mail.
Performs time management and scheduling functions, meets deadlines, and sets project priorities.
Communicates and coordinates regularly with appropriate co-workers to maximize the effectiveness and efficiency of interdepartmental operations and activities.
Maintains strict confidentiality in all cases.
Assists other department and County employees as needed or requested.
Performs all work duties and activities in accordance with County policies, procedures, and safety practices.
Provides backup for other staff as needed.
Indexes old records books.
Performs other duties as assigned.