EHSS Officer

1-800-FLOWERS.COM, INC.•Atlanta, GA
•Onsite

About The Position

The EHSS Officer protects employees, property, and company assets by monitoring security systems—including CCTV, access control, and dispatch operations—and conducting physical patrols. The officer responds to safety and security calls, investigates incidents, and documents findings in detailed reports. The role collaborates with internal departments on safety and security events and works with Human Resources and Legal to support compliance with company policies and procedures. The position also provides customer service to visitors, including greeting them, giving directions, issuing visitor badges, and enforcing the Corporate Identification Badge procedure. The officer must maintain situational awareness and readiness in a dynamic environment, communicate effectively across departments, and support consistent EHSS practices and strategic initiatives through teamwork. This is described as a seasonal-to-core role. The officer must be able to perform the essential duties with or without accommodation; other duties and projects may be assigned by executive management.

Requirements

  • High school diploma or GED.
  • Six months to one year of recent security experience.
  • Professional demeanor and excellent communication skills for interacting with company personnel at all levels and outside contractors.
  • Ability to diplomatically resolve potentially disruptive situations.
  • Ability to prioritize responsibilities, maintain composure amid frequent distractions, and multitask.
  • Ability to work a variable schedule with possible overtime.
  • Working knowledge of personal computers and Microsoft Office applications.
  • Must pass a drug screening, background check, and driving record review if offered the position.
  • Ability to walk continuously 10–15 miles per shift, stand for periods in different environments, run frequently, climb, occasionally lift up to 30 pounds, and bend occasionally.
  • Willingness to ask for assistance when needed to work safely and productively.
  • Ability to work in cold storage at temperatures from -10 to 40 degrees as required.

Responsibilities

  • Conduct routine premises patrols to deter theft, vandalism, and other criminal activity.
  • Respond to calls and incidents requiring assistance from departments on campus.
  • Manage entry and exit points and monitor surveillance using CCTV systems.
  • Respond to and document safety incidents, near misses, security breaches, alarms, and suspicious behavior.
  • Respond to campus alarm calls and communicate with emergency services.
  • Respond to medical emergencies, provide medical assistance, and administer First Aid/CPR.
  • Prepare reports documenting safety and security incidents, observations, and daily logs.
  • Maintain situational awareness, focus, and readiness in a dynamic environment.
  • Inspect facilities, equipment, and work practices for compliance.
  • Support emergency preparedness, including responding to alarms, evacuation drills, and first-aid readiness, and communicating with emergency services.
  • Coordinate with emergency services and law enforcement to support timely response and effective communication during incidents and routine operations.
  • Greet customers, provide directions, issue visitor badges, and enforce the Corporate Identification Badge procedure.
  • Communicate clearly and effectively across teams and departments and address concerns raised by associates and stakeholders.
  • Collaborate with the EHSS Supervisor and other teams to support cross-departmental cooperation, accountability, and consistent EHSS practices.
  • Support strategic initiatives through teamwork and collaboration.
  • Perform other duties as assigned.
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