EHR Specialist, Non-Clinical

Surgery Partners, Inc•Durango, CO

10d•$25 - $50

About The Position

The EHR Specialist, Non-Clinical supports the effective and efficient use of the electronic health record (EHR) system by providing technical support, troubleshooting, training, and service to employees, providers, and other system users. The role helps identify and resolve EHR issues, assists users with system functionality and workflows, and helps ensure the EHR supports safe, efficient patient care and business operations. The specialist assists with EHR configuration, workflow optimization, system testing, upgrades, and implementation of new functionality. The role develops and delivers staff and physician training, provides ongoing user support, and collaborates with clinical, administrative, and IT teams to resolve issues and improve the user experience. The position may also assist with report development, system monitoring, data validation, and compliance with applicable state and federal requirements and organizational standards. This is primarily sedentary office work involving extended periods of sitting, computer use, and telephone answering. Occasional standing, walking, bending, reaching, and lifting or carrying up to 20 pounds may be required. The work environment may involve exposure to chemicals, solvents, needles and sharps, blood and body fluids, infectious or communicable diseases, medical waste, radiation or radioactive materials, and moving mechanical parts. Protective clothing or equipment may be necessary. Employees must provide required vaccine records or evidence of immunity before their first scheduled workday. The employer is a drug-free workplace and conducts a pre-employment drug screen that includes marijuana.

Requirements

BS in Data Analytics, Data Science, CIS, or equivalent experience.
Experience with Cerner.
Experience in data abstraction, analytics, or management.
Familiarity with Power BI or similar data visualization and reporting tools.
Computer literacy in basic software, internet use, and databases.
Ability to understand and interpret complex data.
Ability to understand and interpret complex regulatory reporting requirements.
Ability to establish and maintain effective working relationships with patients, physicians, nurses, technicians, and other coworkers.
Provide required immunization records or evidence of immunity before the first scheduled workday, including requirements for Hepatitis B, influenza, MMR, varicella, Tdap, and tuberculosis screening.

Responsibilities

Provide day-to-day support for processes involving clinical components of the EHR system.
Assist with updating and maintaining assessments, orders, and other clinical EHR documentation screens.
Coordinate testing of needed updates and ensure appropriate training for staff and physicians on those updates.
Work flexible hours during go-live periods and/or updates, including nights and weekends.
Maintain current knowledge of legal, regulatory, and practice standards, as well as policies and procedures supported by clinical applications.
Serve as a subject matter expert for supported applications.
Manage end-user education, issues, and application setup, including EHR profile and parameter changes.
Assist with data and information extraction across applications.
Develop ideas and formulate and implement requirements for EHR modifications as needed.
Proactively identify potential EHR-related issues and implement solutions.
Review, build, and transition paper forms to electronic formats.
Participate in centralized EHR reporting at all levels of the organization.
Contribute to data mining and report writing as needed.
Perform other duties as assigned.
Demonstrate and incorporate the hospital’s philosophy, mission, and values into work and departmental processes, programs, and the working environment.