Instructor-EHR

Mayo Clinic • Rochester, MN

1d

About The Position

The EHR Instructor serves as a primary course instructor for a variety (minimum of 10) of EHR courses. These courses are designed to train new or transferring Mayo Clinic employees on EHR functionality, as well as for specific training events, initiatives, and upgrades. The Instructor will be involved in assisting with curriculum and end-user resource materials design and validation in areas of responsibility, which may include collaboration with an instructional designer or senior instructional designer. The instructor is expected to understand Mayo Clinic workflows and to teach according to standard adult training expectations, as well as have a limited role in providing at-the-elbow support. The Instructor may serve as the primary customer relationship manager to assigned service lines, systems, and special projects. The role also includes training and mentoring other staff members. If assigned to lead instructor-led Epic courses, the EHR Instructor will be credentialed as a trainer through the internal credentialing process. The EHR Instructor should know the basics of virtual classroom management and support.

Requirements

• Bachelor’s degree required.
• One to three years of related experience in a training-related field required.
• Previous Training & Development experience required.
• Exceptional interpersonal skills required.
• Strong verbal and written communication skills required.
• An understanding of business process required.

Nice To Haves

• Degree in Adult Education, Training & Development, Human Resources, medical or related field preferred.
• Master's degree preferred.

Responsibilities

• Serve as a primary course instructor for a minimum of 10 EHR courses.
• Train new or transferring Mayo Clinic employees on EHR functionality.
• Conduct training for specific training events, initiatives, and upgrades.
• Assist with curriculum and end-user resource materials design and validation.
• Collaborate with instructional designers or senior instructional designers.
• Understand Mayo Clinic workflows and teach according to standard adult training expectations.
• Provide limited at-the-elbow support.
• Serve as primary customer relationship manager to assigned service lines, systems, and special projects.
• Train and mentor other staff members.
• Be credentialed as a trainer through the internal credentialing process if leading instructor-led Epic courses.
• Understand the basics of virtual classroom management and support.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level