EHR Applications Analyst 2-Patient Access

Beth Israel Lahey Health

12d•$80,000 - $110,000•Onsite

About The Position

When you join the growing BILH team, you're not just taking a job, you’re making a difference in people’s lives. The EHR Application Analyst II performs a variety of duties related to the information technology applications. Responsibilities include assisting with design, development, system configuration, implementation, continuous improvement and support of information systems for the organization. The EHR Application Analyst II must be comfortable working with multiple teams and key customers to ensure appropriate development and implementation of application functionality. Candidate must be certified in one or more of the following applications: Cadence, Prelude, Referrals.

Requirements

High School diploma or GED required.
1-3 years related work experience required in Direct experience in Electronic Health Record implementation and support. In lieu of direct experience, min. 2-5 years of operational experience utilizing the applicable Electronic Health Records' applications.
Ability to analyze large data sets effectively and efficiently.
Vendor required certification in good standing (or proficiency if vendor accepts) for applications/modules employee is assigned to support. If not currently certified (or proficient), employee will have 6 months from their Date of Hire or Date of Transfer into a position that requires certification (proficiency) to obtain such certification.
Experience with computer systems required, including web based applications and some Microsoft Office applications which may include Outlook, Word, Excel, PowerPoint or Access.
Candidate must be certified in one or more of the following applications: Cadence, Prelude, Referrals.

Nice To Haves

Bachelor's degree preferred.

Responsibilities

Defines, documents, builds and maintains EHR application content.
Creates functional specification documents to create content within the EHR application and is primarily responsible for validating this content with the business owner.
Completes assigned projects and meets deadlines with moderate supervision from Team Leader and/or manager and begins to exhibit strong project management skills.
Escalates any issues that may adversely impact deliverables.
Achieves and maintains required certifications (if applicable) of respective EHR application and stay current with new application functionality and enhancements.
Acts as a liaison between IT, customers and/or vendors. Participates in meetings with all operational areas using the software application.
Prepares and maintains documentation, including analysis, design, programming, standard procedures and user guides.
Performs all other duties as needed or directed to meet the needs of the department and/or customer.
Provides on call / after hours support as required.
Mentors junior colleagues in the development of application knowledge.