EHR Analyst

Gaudenzia, Inc.•Norristown, PA

3d•Onsite

About The Position

The EHR Analyst serves as the primary agency contact to investigate and resolve electronic health record (EHR) support requests, as well as assists in general EHR maintenance as required. The EHR department oversees managing all operations for all electronic health record systems, as well as basic training and advanced support for all EHR users. Responsibilities include, but are not limited to the development of subject matter expertise on the EHR system, assisting with training and onboarding of new hires, providing support for incoming queries and issues, analysis of data and production of reports, reviewing and developing workflows and implementation of new modules or systems. Work is performed following established regulations, policies, and procedures; however, this individual is expected to exercise considerable initiative and independent judgment in achieving objectives. Their work will be monitored and evaluated by the Director of EHR and Analytics to whom they report.

Requirements

BA/BS in accounting, information systems, informatics, health services, or four years of related education.
Three (3) years of related experience.
Appropriate substitutions may be made for an equivalent combination of education, training, and experience. (1-year experience = 1-year education and training).

Responsibilities

Develop subject matter expertise in the use and administration of Gaudenzia’s electronic health record software.
Provides on-site guidance and instruction for EHR users as needed.
Resolves and troubleshoots encountered problems and provides daily operational program assistance.
Collaborate with the full EHR Support team on trending system issues and work to proactively address these issues.
Analyze and report on electronic health record data and provide reports to key regional and corporate staff.
Assist with the process of creating, suspending, and deleting users in the electronic health record system.
Assist with the development and implementation of new workflows and processes to maximize the effectiveness of the electronic health record system.
Other related duties as assigned.