EHR Analyst

The Emily Program•Roseville, MN

2d•Remote

About The Position

The EHR Analyst will be an integral member of the EHR team. They will provide ‘real time’ support to the Revenue Cycle Management (RCM) team and business staff, help work through claim and remittance technical issues, offer superior service and responsiveness to internal customers and work with vendors and members of the EHR team to facilitate fixes/solutions/enhancements to the billing system. They will assist with system upgrades and test scripts. The EHR Billing Analyst empowers recovery by addressing billing discrepancies, handling production problem resolution, and optimizing the EHR system for billing. They serve as the point of contact for EHR billing corrections, maintain high customer satisfaction, and provide reliable tracking for system changes. The role involves assisting EHR team members with enhancements, updating documentation, contributing to standardized billing content, and participating in validation testing and implementation support. Additionally, the analyst will assist in the implementation, design, build, test, and maintenance of systems supporting clinical and/or financial processes, contribute to EHR build requirements, and participate in developing application test strategies and plans. Effective communication of task/project status to management is essential for timely and quality delivery.

Requirements

Minimum two years’ experience with myAvatar, Sigmund, AURA, SmartCare, or with another EHR system strongly preferred.
Willingness to learn and develop leadership skills.
Must possess excellent written and verbal communication skills.
Must be able to communicate effectively with billing staff and leadership.
Ability to understand and interpret billing concepts/requirements.
Knowledge of billing/CMS regulations/837i/837p loop and segments required.
Knowledge of claim remittance codes/posting codes/service codes.
Self-reliant individual with strong multitasking skills.
Must have excellent follow-through and attention to detail.
Ability to work under pressure and prioritize work appropriately in a changing environment.

Nice To Haves

Bachelor Degree in Health Information Management preferred.

Responsibilities

Address billing discrepancies received from claim remittances.
Handle billing production problem/issues resolution for all end users.
Play a key/lead role in the overall billing support and optimization of the EHR system.
Serve as the point of contact for all EHR billing corrections for the billing team.
Responsible for maintaining a high level of customer satisfaction with end users.
Provide reliable tracking mechanics for changes to the EHR system.
Maintain accurate records of all billing changes made and results of inquiries via ticketing system.
Assist EHR team members with researching functionality for new enhancements.
Work with Training to update support and maintenance documentation.
Provide key knowledge on the development and implementation of standardized, streamlined billing content.
Participate in validation testing of new design/build and provide implementation support.
Assist in the implementation, design, build, test, and maintenance of systems to support clinical and/or financial processes.
Assist in EHR build requirements when needed.
Contribute to tasks and projects as assigned by management as necessary to help in the development of application test strategies and plans.
Effectively communicate the status of tasks/projects to management and ensure timely and quality delivery of all deliverables.

Benefits

HSA and PPO insurance with HSA or FSA options (Blue Cross Blue Shield)
Dental insurance (Delta Dental)
Vision insurance (EyeMed)
Short-term and long-term disability insurance
Company-paid life insurance
401(k) plan available two months after start date
Company 401(k) matching for up to 50% of your contribution, up to 6% of your compensation
Generous PTO plan accrues annually
Seven paid holidays
One floating holiday