EHR Analyst

The Emily Program • Roseville, MN

1d • Remote

About The Position

The EHR Analyst is an integral member of the EHR team, providing real-time support to Revenue Cycle Management (RCM) and business staff. The role addresses claim and remittance technical issues, supports internal customers, and works with vendors and EHR team members to resolve issues and implement fixes and enhancements to the billing system. The analyst also assists with system upgrades and test scripts.

This position supports billing operations and optimization of the EHR system, including billing corrections, discrepancy resolution, production issue handling, change tracking, documentation, validation testing, and implementation support. The analyst may also assist with system design, build, testing, maintenance, and project work that supports clinical or financial processes.

The schedule is Monday through Friday during typical business hours. The position is remote and requires the employee to be based in the United States and authorized to work for any U.S. employer without restrictions. The starting salary range is $70,000–$80,000; final compensation within the range depends on qualifications and experience.

Requirements

• Minimum two years of experience with myAvatar, Sigmund, AURA, SmartCare, or another EHR system is strongly preferred.
• Willingness to learn and develop leadership skills.
• Excellent written and verbal communication skills.
• Ability to communicate effectively with billing staff and leadership.
• Ability to understand and interpret billing concepts and requirements.
• Knowledge of billing and CMS regulations and 837i/837p loops and segments.
• Knowledge of claim remittance codes, posting codes, and service codes.
• Self-reliance and strong multitasking skills.
• Excellent follow-through and attention to detail.
• Ability to work under pressure and prioritize work appropriately in a changing environment.
• Strong attention to detail and commitment to quality.
• Solid interpersonal skills and demonstrated ability to develop and maintain productive relationships.
• Initiative and good judgment, including starting tasks, asking questions, identifying and discussing problems, structuring one's work, and staying on task.
• Ability to prioritize and adapt to changing priorities.
• Passion for the organization’s business, clients, and values.

Nice To Haves

• Bachelor’s degree in Health Information Management preferred.

Responsibilities

• Address billing discrepancies received from claim remittances.
• Resolve billing production problems and issues for end users.
• Support and optimize the billing functions of the EHR system.
• Serve as the point of contact for EHR billing corrections for the billing team.
• Maintain a high level of customer satisfaction with end users.
• Provide reliable tracking mechanisms for EHR system changes.
• Maintain accurate records of billing changes and inquiry results through a ticketing system.
• Research EHR functionality for potential enhancements with other EHR team members.
• Work with Training to update support and maintenance documentation.
• Contribute knowledge to the development and implementation of standardized, streamlined billing content.
• Participate in validation testing of new design and build work and provide implementation support.
• Assist with implementation, design, build, testing, and maintenance of systems supporting clinical and/or financial processes.
• Assist with EHR build requirements as needed.
• Contribute to assigned tasks and projects, including development of application test strategies and plans.
• Communicate task and project status to management and ensure timely, quality delivery of deliverables.
• Assist with system upgrades and test scripts.

Benefits

• HSA and PPO insurance with HSA or FSA options through Blue Cross Blue Shield.
• Dental insurance through Delta Dental.
• Vision insurance through EyeMed.
• Short-term and long-term disability insurance.
• Company-paid life insurance.
• 401(k) plan available two months after start date.
• Company 401(k) matching for up to 50% of the employee’s contribution, up to 6% of compensation.
• Paid time off that accrues annually and begins with the first whole pay period.
• Seven paid holidays and one floating holiday for eligible employees.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed