EHR Analyst & Support Specialist: Information Technology - 7341

CHR Career•Windsor, CT

25d•Onsite

About The Position

To provide user support, reporting, and analysis relating to CHR’s Electronic Health Record (EHR) system(s), as well as State required reporting. To be responsible for development, testing, implementation, and management of processes relating to CHR’s EHR systems(s) and performing routine application updates. To provide continued improvements to the established processes, providing analysis to CHR management/leadership, as well as facilitating scheduled report processing and communicating the results to a varied audience. To author and update training materials, to continuously improve training delivery. By: Communicating across the organization with users of various technical skills levels, effectively executing application use and training. Having the ability to work in a fast-paced environment to build and deliver results in a timely and accurate manner. Supporting CHR users in utilization of all computer software functionality. Training users on CHR’s Electronic Health Record application(s); maintaining and updating training materials, and use of leading-edge training methodologies including written, computer-based training, and video media. Managing system down time, through system tools, to a bare minimum Performing a variety of tasks related to data manipulation and verification within a software program or a database. Assisting in table building tasks within a software program and database. Assisting in analyzing business requirements and coordinating with users for effective utilization of the software programs. Taking support calls and manage ticket requests from various users, related to accessing and troubleshooting the software programs.

Requirements

Minimum 2 years’ experience directly related to the database duties and other responsibilities specified.
Minimum 2 years’ experience working with, supporting, or administering Electronic Health Record systems
Experience in data collection and analysis
Strong experience understanding data structures and analyzing data from a business perspective
Experience in creating technical documentation and diagrams including entity relationship diagrams
Experience training groups of individuals

Nice To Haves

BS preferred.

Responsibilities

Create and maintain all levels of technical and process documentation.
Analyze business requirements/functions.
Coordinate with users for effective utilization of the software programs.
Compiles and produces reports and statistical information using SQL queries and report-writing software for verification of data.
Troubleshoot problems with SQL queries, EHR functionality, report writing tools and other software applications.
Coordinate & communicate system modifications.
Codify requirements from users for building and maintaining data.
Assist in ensuring data integrity and meeting compliance requirements.
Maintain documentation in compliance with agency and program standards.
Participate in staff meetings, supervision, training, and other meetings as assigned.
Additional duties as required.

Benefits

health insurance
ample paid time off (including your birthday!)
employer contributions to your 403b Retirement Plan
competitive insurance premiums with added discounts on pet, home and auto!
Tuition reimbursement
professional development programs
exclusive tuition discounts for CHR employees at several local colleges/universities
Career development opportunities!
FREE robust training curriculum, featuring our Clinical Training Series for interactive learning, practical skill enhancement, and professional growth!
Clinical supervision and/or mentoring offered at several programs
Wellness program: Annual wellness stipend, FREE premium subscription to the Calm app, 6 FREE confidential counseling sessions through our Employee Assistance Program
Employee appreciation and involvement, including contests, lunch & learns (meet with our CEO!), employee appreciation events, employee-led resource groups open to all, and more!