Efficiency Program Manager

City of New York • New York, NY

3h • $120,000 - $140,000

About The Position

The Efficiency Program Manager will be responsible for data and technology strategy within the Office of the First Deputy. This role supports the implementation of Mayoral priorities with a focus on data analysis and the development of initiatives and business solutions that ensure city services are both cost efficient and deliver improved customer experience. The Efficiency Team works in collaboration with the Innovation team to support agencies in implementing solutions and managing the goals of identified savings in the budget process. The team also supports initiatives generated by agencies and leadership that deliver on these goals, responding to identified challenges and recommending solutions or strategies.

Requirements

• Knowledge of data analysis, research, and program evaluation methodologies.
• Willingness to adapt to new data structures and tackle novel problems creatively.
• Willingness to take on new responsibilities within scope and expand as data needs change.
• A master's degree from an accredited college or university and three years of responsible full-time research experience in the appropriate field of specialization; or A minimum of 5 years of relevant professional experience in government or public administration, business strategy and operations, workforce planning and development, or a related field, of which at least three years must have been in a responsible consultative, managerial or executive capacity.
• Experience managing databases including structuring databases, creating indexes, optimizing queries, and managing security.
• Experience creating and instituting data governance practices.

Responsibilities

• Collaborate with senior leadership to identify technology needs, opportunities, and challenges to enhance program effectiveness.
• Collaborate with external partners, vendors, and technology providers and city data to leverage their expertise and resources effectively.
• Evaluate potential technology solutions, conduct vendor assessments, and negotiate contracts to meet program requirements.
• Foster strong relationships with stakeholders, including other City and government agencies.
• Help to design and maintain the program's overall technology infrastructure, ensuring scalability, reliability, and security.
• Manage software development projects, from requirements gathering and solution design to implementation, testing, and deployment.
• Ensure timely delivery of high-quality software solutions, leveraging effective project management.
• Establish data governance practices and oversee the management and utilization of program data.
• Develop data analytics capabilities to derive insights, monitor program performance, and inform decision-making processes.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager