EEO Intake Investigator - 61061297

State of South Carolina•Richland County, SC

About The Position

The EEO Intake Investigator (Investigator III) ensures that complaints are handled promptly, professionally, confidentially to the extent possible, and in accordance with established policies, procedures, and applicable federal, state, and local laws. The position provides information about the complaint process, identifies potential issues requiring further review, and refers matters to appropriate investigative or administrative personnel.

Requirements

  • High school diploma.
  • Experience conducting investigations or performing other law enforcement duties; a bachelor's degree may substitute for the required work experience.
  • Applicants who indicate college credit or degrees must provide a copy of their college transcript at interview. An official, certified transcript may be required before hiring or within a specified period after hiring.

Responsibilities

  • Receive complaints and allegations involving discrimination, harassment, retaliation, and other EEO-related concerns through interviews, written submissions, telephone calls, or electronic reporting systems.
  • Conduct preliminary intake interviews to identify the allegations, relevant individuals, dates, locations, and other pertinent facts.
  • Prepare accurate, objective, and timely intake summaries, complaint forms, interview notes, and related records.
  • Explain complaint procedures, filing requirements, applicable time limits, and available reporting options without providing unauthorized legal advice.
  • Securely maintain complaint files and restrict access to authorized personnel in accordance with applicable privacy, records-retention, and confidentiality requirements.
  • Monitor intake activities, track deadlines, communicate procedural updates, and ensure complaints are routed appropriately.

Benefits

  • Health insurance
  • Dental insurance
  • Vision insurance
  • Long-term disability insurance
  • Life insurance
  • 15 days of annual leave per year
  • 15 days of sick leave per year
  • 13 paid holidays
  • Paid parental leave
  • S.C. Deferred Compensation Program
  • State Retirement Plan (SCRS) or State Optional Retirement Program (State ORP); enrollment in one is required for FTE employees
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