Educator Human Resources Generalist
About The Position
As an Educator HR Generalist at Zen Educate, you’ll step into an HR role that is genuinely different from most. Instead of just working behind the scenes, you will serve as a direct support system and trusted partner to thousands of Zen educators. In this role, you’ll have the autonomy to fully own your day-to-day work, while still being part of a closely-knit, collaborative team. This position blends essential HR compliance with internal team support, all designed to ensure our educators are safe, prepared, and set up for success. If you are passionate about education, this role provides a direct pathway to supporting our educators, who in turn support our students. We truly believe that the more effective and supported our educators are, the more impactful they will be in the classroom. Zen Educate is a technology company that matches schools with temporary educator staff. Our mission is to change the world of education recruitment. Schools spend over $9bn a year on temporary educators, with over $2bn per year of that spent on fees that take money out of the education system. By leveraging the latest technology, we purpose built a platform that helps schools to pay less while educators earn more. We want students to have access to the best education possible, and we go the extra mile to find, onboard, match, and coach incredible educators that deeply care about their students. We wake up every day on a mission to care more. We care more about our schools. And we care more about our educators. This is your chance to make a difference and join a high growth tech startup on the ground floor. We are a collaborative company, and the career growth opportunities are endless if you are someone willing to dive in, be entrepreneurial, and do whatever is needed to get the job done. We are passionate about learning and development, and will invest in both your personal and professional growth. We have recently raised our Series B funding of $37mil, the largest round in European EdTech last year. This is an exciting opportunity to make a difference and be part of a high growth start-up that is expanding rapidly in the UK and US markets!
Requirements
- Previous experience in an HR or administrative role is highly valued.
- Exceptional organizational skills with an ability to manage multiple moving parts, standard compliance processes, and administrative queues without losing attention to detail.
- Confident and clear communicator capable of leading presentations, field questions dynamically, and facilitating both online and in-person sessions for diverse audiences.
- Comfortable having difficult conversations with a high level of emotional intelligence while adhering to compliance.
- A self-starter who excels at execution within a high-growth tech startup environment, viewing daily workflow challenges as opportunities to execute cleanly.
- A deep, genuine passion for improving the U.S. education system and an unyielding commitment to keeping children safe.
Responsibilities
- Manage an active volume of educator queries through the HR inbox and phone line with high urgency, aiming for rapid resolution within established HR processes.
- Take ownership of initial employee relations workflows. Conduct thorough discovery, handle documentation, and process standard escalations efficiently.
- Execute core administrative tasks—including information collection, unemployment claims, and garnishment processing—with strict template mastery and adherence to compliance standards.
- Proactively update database systems, maintain detailed case logs, and ensure strict compliance protocols are hit across your assigned caseload.
- Actively seek feedback on your performance from leadership and peers, leveraging it to optimize your daily operational workflow.
- Maintain transparent, proactive communication with local Account Management teams to ensure immediate operational issues are resolved swiftly.
Benefits
- 18 days of PTO + 8 days of paid sick leave + US Federal holidays + option to purchase up to 5 additional days per year
- Quarterly social budget
- Health insurance
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
