Educational Technology Specialist

Kent, Campa and Kate Inc.•Arlington, VA

2d•Onsite

About The Position

Kent, Campa and Kate Incorporated (KCK) is a federal contracting company seeking candidates for an Educational Technology Specialist position. This role supports an administrative and training program at the National Foreign Affairs Training Center (NFATC). The specialist will assist Educational Technology Coordinators, provide technology support for various sections, evaluate new software and hardware, and train instructional staff. Responsibilities include managing hardware and software requirements, submitting purchase requests, tracking software licenses, maintaining a repository of SOPs, collaborating on AV services, managing technology devices, maintaining a photo request system, scheduling meetings, and providing SharePoint and Office 365 support. The role also involves general technical assistance for technological initiatives.

Requirements

One (1) year working in Educational Technology related field.
Bachelor’s Degree.
Proven Proficiency: Knowledge Management Systems Administration (ex: SharePoint)
U.S. Citizenship.
Fluency in English language.

Nice To Haves

Master's Degree in Education Technology / Instructional Technology Related Field
One (1) year working in Instructional Technology Role
Knowledge of Educational Delivery Systems / Learning Management Systems (e.g. Cornerstone OnDemand)
Knowledge of Instructional Technology Hardware and Software

Responsibilities

Assist the CSD Educational Technology Coordinators by sharing information and aligning processes with instructional division Educational Technology Coordinators.
Disseminate technology information through division ETCs.
Provide support for Curriculum, Staff Development, and Learning Consultation Service sections to ensure available technology meets CSD’s mission needs.
Evaluate new software products, services, and procedures to determine their suitability for use in SLS.
Help Ed Tech Coordinators find new technologies to support language instruction.
Provide training and support to instructional staff on educational software and hardware.
Communicate with divisions to assess hardware and software requirements and track subscription renewal dates, costs, and software licenses.
Collect software, hardware, and maintenance requests from functional and instructional divisions and coordinate with OMIS and SLS/Admin to submit budget and purchase requests.
Submit and track SLS requests to the FSI Change Control Board CCB for software on FSINet and OpenNet.
Communicate status updates to requesting section.
Maintain a repository of SOPs, processes and best practices.
Create and update SOPs.
Collaborate with EX/AV to provide webinars, video production, sound production, and other AV services to SLS staff and students.
Coordinate updates to the SLS Orientation video.
Maintain the Technology and Innovation laptops, iPads and other mobile devices.
Work with EX/AV, EX/OMIS, and relevant points of contact in the language divisions to update software.
Inform affected SLS parties of outstanding or pending upgrades.
Maintain the Photo request system.
Fulfill daily download requests and organize repository of requested images for future users.
Schedule meeting locations, maintain innovation section shared mailboxes, send emails on behalf of the Educational Technology Coordinator, and manage innovation calendars.
Backstop Technology Systems Specialist as the point of contact for SharePoint support and Office 365 troubleshooting.
Conduct other duties as assigned, including one-off projects and general technical assistance in support of Department, FSI, and SLS technological initiatives.