Education & Universities Administrative Assistant

Land F/X•San Luis Obispo, CA

1d•Remote

About The Position

We are a software company looking for a bright, organized, and driven Education & Universities Administrative Assistant to support our university clients, continuing education programs, and industry education initiatives. This role is ideal for someone who enjoys research, building systems and processes, coordinating across departments, and managing detailed administrative projects. The ideal candidate is highly organized, detail-oriented, and able to communicate professionally with universities, licensing boards, and industry organizations. Our company develops and sells high-end professional design software – specifically, add-on programs for AutoCAD, SketchUp, and Revit – to landscape architects, irrigation designers, architects, and engineers. We started as a father-son duo working out of a garage and now have the best-in-class software used by thousands of professionals in dozens of countries, served by a growing staff of more than 40 employees. All positions are permanently remote. We currently have staff scattered across twelve states, and have made permanent work-from-home status excel as we continue to create excellent software and offer unparalleled support.

Requirements

Professional communication skills when interacting with universities, licensing boards, and external organizations.
Ability to organize, prioritize, and manage multiple tasks in a structured work environment.
Strong research, documentation, and record-keeping abilities.
Excellent written and verbal communication skills.
Ability to follow established processes and maintain accurate records with excellent attention to detail.
Ability to manage multiple tasks and priorities in a structured workflow.
Ability to work both independently and collaboratively in a team environment.
Proficiency in standard office software (e.g., Google Workspace).
Ability to use internal systems to manage data and records, in accordance with company procedures.
Ability to use software and A.I. tools effectively and appropriately to optimize productivity.

Nice To Haves

Experience coordinating detailed administrative processes, research projects, or compliance-related work preferred.
Relevant educational background (degree, certificate, or equivalent practical experience) preferred.
Experience working with continuing education programs, accreditation processes, universities, or professional organizations is a plus.

Responsibilities

Serve as the primary point of contact for university students and educators.
Maintain relationships with approximately 250 universities that have access to the company's software for educational use.
Coordinate onboarding, account relations, renewals, and communication related to university software licensing.
Maintain and organize internal university records in our internal admin system.
Conduct research related to university programs, educational opportunities, and academic partnerships.
Collaborate with marketing, website, account relations, and other internal teams to support university initiatives and educational outreach.
Perform additional administrative duties and special projects as assigned.
Coordinate CEU programs for landscape architecture, irrigation, and related professional fields.
Research and communicate with licensing boards, accreditation organizations, and professional associations across the United States and internationally.
Prepare and submit webinar, training, and course materials for CEU approval and accreditation.
Track approval requirements, deadlines, renewals, and compliance documentation for multiple licensing agencies and organizations.
Maintain accurate records and systems related to CEU approvals and renewals.
Assist with organizing educational webinars on our software.
Coordinate continuing education and accreditation requirements related to trade shows and events.
Work with internal departments and external organizations to ensure that educational sessions meet applicable CEU requirements.
Assign with event-related administrative coordination, documentation, scheduling, and communication.