Education Technician
About The Position
This full-time Education Technician position is in the Nursing (Education) Service at the Providence VA Healthcare System in Providence, Rhode Island. The incumbent serves as the Talent Management System (TMS) Domain Manager at the Providence VA Medical Center. TMS is a national portal for online education and the system used to record and track employee training. The Domain Manager administers TMS for approximately 2,500 employees, health professional trainees, Without Compensation staff, contractors, and volunteers. The position reports to the Associate Chief Nurse, Medical Center Education/Designated Learning Officer in the Education Service. The work schedule is 7:00 a.m. to 3:30 p.m., negotiable during the interview; compressed or flexible schedules and telework are not authorized. The position is classified as GS-7, and applicants must meet the stated experience and time-in-grade requirements. There is no educational substitution at this grade level.
Requirements
- U.S. citizenship.
- One year of specialized experience equivalent to at least GS-6, such as managing education and training user accounts in systems such as TMS; providing user support for login, password, and account access issues; teaching skills through one-on-one instruction and group presentations; and preparing, maintaining, and analyzing periodic budget, statistical, and activity reports.
- Current federal employees and former federal employees applying for reinstatement or under VEOA must meet the GS-7 time-in-grade requirement of 52 weeks at GS-6, as applicable.
- Complete the application, questionnaire, and required online assessment.
- Register for Selective Service if male and born after December 31, 1959.
- Pass a background/security investigation and complete the online onboarding process and acceptable identity-document requirements.
- Participate in the VA seasonal influenza vaccination program.
- Serve a one-year probationary period or two-year trial period, as applicable.
- Provide a resume that documents duties, dates of employment, and full-time or part-time status and hours worked per week.
Responsibilities
- Serve as the primary contact and advocate for TMS, and advise, guide, and train employees and service-level TMS coordinators.
- Monitor and/or create Assignment Profiles to ensure staff receive appropriate recurring and mandatory training based on VHA directives and CARF, Joint Commission, College of American Pathologists, and other regulatory requirements.
- Maintain timekeeping and related records.
- Troubleshoot TMS user issues, including passwords, logon, password changes or resets, and locked accounts.
- Provide technical assistance and guidance to designated TMS administrators.
- Provide refresher training to service-level TMS administrators as needed.
- Review employee education funding reimbursement requests for accuracy and eligibility, and draft and execute related correspondence.
- Prepare, execute, and track documentation for NNEI, EISP, and VANEEP scholarship programs.
- Manage budgets and files related to NNEI and EISP scholarships.
- Perform other duties as assigned.
Benefits
- Federal employee benefits package; specific benefits depend on position eligibility and should be confirmed with the hiring agency.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
