Education Program Manager

American Addiction Centers • Charlotte, NC

1d • $29 - $43 • Onsite

About The Position

Develops, implements, and administers one or more programs within the School of Medicine. Provides benchmarking data, industry insight, and analysis to ensure education programs meet the compliance with national boards, accrediting bodies, and student success metrics.

Requirements

• Bachelor's degree
• Two years' experience in program management, program development, and project management
• Excellent oral and written communication skills
• Solid interpersonal skills to effectively build relationships with business partners across departments and facilitate work among teams
• Strong analytical and critical thinking skills
• Strong PC background in computer spreadsheets systems and presentation packages
• Skilled problem solver who can work independently
• Ability to manage special projects, work under pressure, meet deadlines
• Customer service orientation, specifically oriented towards students
• Strong presentation skills to effectively persuade and influence in order to achieve desired outcomes with diverse clientele

Nice To Haves

• Experience in an academic medical center in project or program management

Responsibilities

• Manages and oversees the planning, implementation, coordination and evaluation of major education programs in support of the education program/s. Assumes major responsibility for coordinating the successful and timely completion of the tasks within education programs.
• Assists with the implementation of operational policies and procedures related to the functioning of the program.
• Prepares periodic analyses and reports reflecting progress and trends of on-going programs within School of Medicine and other accrediting body requirements. Identifies and anticipates potential issues and risks and makes suggestions for improvement. Implements recommendations as appropriate.
• Tracks, evaluates, and interprets collected metrics data. Manages the preparation of compliance and progress reports. Participates in the analysis of study data and the writing of accreditation progress and reports. Drafts metrics, statistical, narrative, and/or other reports as requested. Makes recommendations based on these findings.
• Assumes responsibility for the outcome of the education program(s); assists and supervises support personnel. Manages data for applicable databases to produce outcomes information for quality reporting and operational initiatives.
• Provides guidance to others. Designs forms, newsletters, web pages and other tools as appropriate to ensure the success of assigned projects.
• Represents the program(s) to all related development, serves as the program liaison, spokesperson and representative.
• Arranges, implements, and facilitates team meetings to achieve results. Attends meetings with appropriate staff and faculty as necessary to provide and gather information. Promotes a cooperative work environment by utilizing communication skills, interpersonal relationships and team building.
• Ensures that all aspects of the education programs are conducted in accordance to the national and accreditation standards and timelines.
• Ensures compliance with accreditation regulations and guidelines.

Benefits

• Comprehensive suite of Total Rewards
• Benefits and well-being programs
• Competitive compensation
• Generous retirement offerings
• Programs that invest in your career development
• Paid Time Off programs
• Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability
• Flexible Spending Accounts for eligible health care and dependent care expenses
• Family benefits such as adoption assistance and paid parental leave
• Defined contribution retirement plans with employer match and other financial wellness programs
• Educational Assistance Program

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level