Education & Community Program Manager
About The Position
The Manager of Education and Community Programs serves as the bridge between high-level organizational planning and the on-the-ground delivery of educational programs across senior programming, academic enrichment, workforce development, and afterschool initiatives. This role ensures that all programs operate smoothly, safely, and in alignment with community needs — while maintaining high standards of program quality, staffing, and educational impact. The mission of Sanneh is to Empower youth, Improve lives, and Unite communities. Sanneh empowers youth by supporting and promoting educational attainment through in-school and after-school support, improves lives by providing programs that strengthen physical health and social and emotional development, and unite communities by advancing diversity, equity, and community well-being.
Requirements
- Master's degree in a related field
- 5+ years of program management experience
- Experience working with youth, seniors, or workforce development programs
- Experience supervising staff and managing budgets
- Familiarity with JAG programming or career coaching
Nice To Haves
- Bilingual (Spanish/English a plus)
Responsibilities
- Plan, design, and support others in designing community programs, with a primary focus on afterschool programming (Kidztyme), senior programming, and academic enrichment (Girls First).
- Ensure adherence to Sanneh program planning protocols and systems.
- Ensure high-quality pedagogical approaches that meet educational and program quality standards.
- Build and maintain a digital library and program content repository.
- Directly deliver afterschool educational programming, including Kidztyme.
- Coordinate facility use in partnership with the Director.
- Manage program registration and community recruitment in collaboration with the Director.
- Administer evaluation protocols including surveys, program observations, and workforce rubrics.
- Provide direct supervision to ensure safety protocols are consistently followed.
- Supervise Conway-based workforce staff; conduct weekly check-ins with Right Track supervisors, VISTAs, and third-party staff members.
- Supervise program leaders and frontline program staff.
- Manage timesheets and conduct performance reviews for Right Track and workforce staff.
- Organize monthly mentorship and training opportunities for workforce employees.
- Serve as a JAG (Jobs for America's Graduates) Specialist, providing career coaching, mentorship, and advocacy for youth.
- Monitor expenditures for equipment and supplies, ensuring programs remain within annual budget allocations.
- Write program catalogs and collaborate with the marketing team to promote programs to the community.
- Ensure all facilities meet health, safety, and risk management codes and organizational policies.
- Handle community member complaints and special requests in a professional and timely manner.
- Provide front desk support at either building as needed.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
