Education Program Coordinator

University of British Columbia•Vancouver, BC

About The Position

This position actively participates in the planning, development and continuous improvement over the work processes of the education programs within Neurology Division. As a member of the administrative team, the coordinator works closely with the Neurology Education Program Directors (Postgraduate, Undergraduate and Fellowship), Administrative Manager, Faculty members and stakeholders of the Neurosciences community within B.C. The Program Coordinator is responsible to Education Program Directors in planning and coordination of delivering the education programs, the implementation and evaluation of change with new initiatives. This position is expected to manage and oversee a variety of ongoing, annual and ad hoc activities within the Education Programs; is responsible for and has the autonomy to make decisions in the components of scheduling and events; to provide advice or recommendations to stakeholders in resolve situation as needed with consultations to Program Directors and Administrative Manager. As a member of the administrative team, this position reports to the Administrative Manager. Work direction is provided by the Program Directors and the Education Program Committees. For any new education program development or initiatives and other responsibilities is provided by Administrative Manager and faculty members who lead these initiatives. This position liaises with faculty, residents, fellows and staff within Neurology, Department of Medicine (DoM), Faculty of Medicine (FoM), Postgraduate Medicine Education (PGME) and service units; external agencies and personnel such as Health Authority administration staff, the Royal College of Physicians and Surgeons of Canada (RCPSC), the BC College of Physicians and Surgeons (CPSBC), Resident Doctors of BC, Canadian Resident Marching Service (CaRMS) and other stakeholders.

Requirements

University degree in a relevant discipline.
Minimum of two years of related experience, or the equivalent combination of education and experience.

Nice To Haves

Undergraduate degree in relevant discipline.
Experiences in University environment and with postgraduate training setting is preferred.
Experience with UBC and Faculty of Medicine policies and procedures is an asset.
Strong organizational and problem solving skills.
Highly motivated with an ability to take initiative, prioritization and attention to details.
Effective communication with ability to listen and clarify issues.
Strong interpersonal skills with ability to deal with diversity of people in a clam, courteous and effective manner.
Ability to handle sensitive issues in a tactful and confidential manner.
Ability to integrate education technology within program and learn new technologies.
Ability to effectively use standard computing applications.

Responsibilities

Responsible for the operation of education programs, including Postgraduate, Undergraduate and Fellowship programs.
Works with program directors to plan, develop, implement, update and evaluate education program processes, including preparing Standard Operating Procedures (SOP) and guidelines.
Evaluates changes and new initiatives in the education programs to ensure ongoing improvements, program accreditation recommendations, Royal College requirements, governing bodies within Faculty of Medicine Education Offices are met.
Facilitates continuous development of education resources and ensures appropriate orientation are organized for residents and students as needed.
Manages scheduling and assignment of residents and medical students across all training sites within BC, ensuring rotation capacity is managed and complied with requirements of RCPSC and FOM policies.
Fully responsible for exercising judgement and discretion when determining ongoing schedule changes.
Oversees Medical On-Call Availability Program (MOCAP) on-call schedules for faculty and residents.
Manages the online evaluation system (One45 and Entrada) and evaluation of residents, fellows and faculty.
Manages annual CaRMS application process and International Sponsored Residents applications.
Responsible for applications process of Clinical and Postdoctoral Fellowship Programs.
Responsible for organizing the Objective Structured Clinical Examination (OSCE) and American Academy of Neurology (AAN) Residency In-service Training Examination (RITE).
Responsible for the preparation of accreditation review documentation; ensure education programs meet FoM and RCPSC accreditation standards and curriculum guidelines.
Provides oversight to the verification and tracking for didactic teaching and clinical teaching payments.
Prepares budget related to resident activities, ensures resident activity funds are administered properly and in a timely manner.
Works collaboratively with Program Directors of any issues being identified, analyzes and make recommendations and to implement solutions as appropriate.
Acts as primary contact and as a resource for providing information, guidance and advice to residents, medical students and faculty.
Oversees development, maintenance and updating Neurology website to ensure accuracy.
Prepares and provides reports as needed for varies program directors including Division annual reports.
Performs other duties as required to meet operational needs of the education programs and Division mandate.