Education Program Coordinator

Harvard University • Allston, MA

7h • Hybrid

About The Position

The Kempner Institute for the Study of Natural and Artificial Intelligence at Harvard University brings together researchers from across the biological, cognitive, computational, and engineering sciences to advance the study of intelligence in both natural and artificial systems. The Institute supports a growing community of faculty, fellows, students, and staff, and creates opportunities for cross-disciplinary research, training, and collaboration through its academic programs, events, and shared scientific environment. A central part of that mission is the Institute’s educational programming, which supports students at multiple stages of training through graduate fellowships, post-baccalaureate and undergraduate research programs, and courses and workshops designed to foster research experience, mentorship, and professional development within an interdisciplinary scientific community.

Requirements

• High school diploma or equivalent required, plus three or more years of related experience. Education beyond high school may count toward experience.
• Highly organized and proactive, with strong attention to detail.
• Excellent written, verbal, and interpersonal communication skills.
• Ability to manage multiple priorities and work effectively in a team-oriented environment.
• Ability to provide responsive, professional support to students, faculty, and program participants.
• Ability to exercise sound judgment and handle confidential information with discretion.
• Commitment to supporting an inclusive and welcoming community.

Nice To Haves

• College degree or business/administrative training beyond high school preferred.
• One or more years of customer service, office, academic, or related administrative experience preferred.
• Proficiency with Microsoft Office applications, including Outlook, preferred.
• Familiarity with Google Workspace, Zoom, Slack, Doodle, and similar administrative software is helpful.

Responsibilities

• Serve as a primary point of contact for Kempner education programs, policies and activities. Provide guidance and support to Kempner-affiliated students.
• Collaborate in planning and executing events, including scheduling and booking rooms, ordering food, and providing on-site support. Provide logistical support to faculty running educational workshops or courses.
• Under the supervision of the Associate Director for Educational Programs, manage recruitment and selection processes for all educational programs, including posting ads, coordinating meetings and travel, coordinating application review processes with selection committees, scheduling interviews, and planning virtual open houses as required.
• Facilitate the onboarding and departure of all students, including orienting to the Kempner Institute and ensuring appropriate system access.
• Maintain records on all students, including maintaining program databases, contact lists, and progress. Gather data for and assist in preparing reports on program participation and evaluation.
• Participate in the creation of program materials, including program brochures. Make updates to websites.
• Process and track reimbursements, payments, and stipends as required
• Other administrative duties as requested to support educational programming and Kempner Institute administrative team.
• Support efforts to create an inclusive and welcoming community within the Kempner Institute and beyond.

Benefits

• Generous paid time off including parental leave
• Medical, dental, and vision health insurance coverage starting on day one
• Retirement plans with university contributions
• Wellbeing and mental health resources
• Support for families and caregivers
• Professional development opportunities including tuition assistance and reimbursement
• Commuter benefits, discounts and campus perks

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED