Education Portfolio Manager

Mayo Clinic • Rochester, MN

7d • $118,290 - $177,466 • Hybrid

About The Position

The Education Portfolio Manager is an enterprise position accountable to Education shield leadership and directed by the Director of Education PMO and Planning. The role provides leadership, direction, and support to project managers, business analysts, and other Education stakeholders, and coordinates with leaders and partners across Mayo Clinic and external organizations.

The role leads the direction and implementation of multiple interrelated projects, programs, and transformational activities to achieve outcomes and benefits aligned with strategic priorities. It oversees portfolio and project governance, strategic alignment, stakeholder engagement, project life-cycle management, resource constraints, communications and reporting, risk management, scope, cost, schedule and quality impacts, and project-management processes. The position maintains a broad understanding of portfolio objectives, organizational culture and processes, and stakeholder needs and expectations.

Agile experience is important. The position may monitor scrum processes and meetings, improve team efficiency, and advocate for changes that support quality and timely delivery. It guides teams in Agile practices, coaches teams toward greater maturity, removes or escalates impediments, fosters a safe and trusting environment, facilitates work and decision-making without coercion, supports discussion and conflict resolution, and educates Product Owners on product backlogs and refinement.

The position supports the Director in strategic visioning and planning, maintains alignment between portfolio scope and strategic business objectives, and helps identify interdependencies, communicate requirements, track progress, make decisions, and resolve conflicts and issues. It collaborates with sponsors, leadership, staff, external partners, IT peers, and portfolio and program managers. It may chair or serve on oversight groups, task forces, and committees, and works collaboratively with physician and administrative partners across Mayo Clinic sites and shields. The role also uses negotiation, business acumen, relationship-building, facilitation, idea generation, and mediation to address difficult issues.

This position combines remote and on-site work. The employee must live within a 100-mile driving distance of the Jacksonville, Florida; Phoenix, Arizona; or Rochester, Minnesota Mayo Clinic campus. Visa sponsorship is unavailable, and Mayo Clinic does not participate in the F-1 STEM OPT extension program.

Requirements

• Master's degree and 7 years of experience, or bachelor's degree and 10 years of experience, in project management and Agile methodologies.
• Project Management Professional (PMP) or Program Management Professional (PgMP) certification from the Project Management Institute.
• Agile certification, which may include Certified Product Management, Certified Scrum Master (CSM), Advanced Certified Scrum Master (A-CSM), PMI Agile Certified Practitioner, and/or Certified Scrum Professional (CSP).
• Knowledge and skills to be effective in project and business environments.
• Skills in effective decision-making and consensus management to accomplish strategic objectives.
• Strong understanding of portfolio and program management, Agile methodologies, business process development, financial management, resource management, risk management, and stakeholder management.
• Advanced skills in finance, cross-cultural awareness, leadership, communication, influence, negotiation, and conflict resolution.
• Experience leading teams of indirect staff.
• Excellent verbal and written communication skills, high emotional intelligence, self-motivation, commitment, strategic insight, and strong organization.
• Must live within a 100-mile driving distance of the Jacksonville, Florida; Phoenix, Arizona; or Rochester, Minnesota Mayo Clinic campus.

Nice To Haves

• Education in Project Management, Finance, Systems Management, or Business Administration.
• Experience in a committee- and consensus-managed setting.
• Experience in higher education and/or an achieved academic rank.
• PMP certification active for at least five years.

Responsibilities

• Lead the direction and implementation of multiple interrelated projects, programs, and transformational activities aligned with strategic priorities.
• Provide leadership, direction, and support to project managers, business analysts, and Education stakeholders.
• Coordinate project-management activities, including resource constraints, stakeholder communications and reporting, risks, and scope, cost, schedule, and quality impacts.
• Maintain portfolio, program, and project alignment with strategic direction and organizational objectives.
• Monitor scrum processes and meetings as needed; guide Agile practices, coach teams, remove or escalate blockers, and support continuous improvement.
• Facilitate discussion, decision-making, conflict resolution, and delivery of work without coercion or dictating assignments.
• Support Product Owners, including product backlog creation and ongoing refinement.
• Support the Director in strategic visioning and planning while maintaining portfolio-scope alignment with strategic business objectives.
• Identify interdependencies, communicate requirements, track progress, make decisions, and resolve conflicts and issues.
• Collaborate with sponsors, leaders, staff, external partners, IT peers, and portfolio and program managers to deliver the Education portfolio's intended benefits.
• Chair and/or serve on oversight groups, task forces, and committees.
• Build collaborative physician and administrative partnerships across Mayo Clinic sites and shields.
• Facilitate new ideas and mediate difficult issues; use negotiation and relationship-building to support portfolio work.

Benefits

• Multiple medical plan options.
• Dental coverage through Delta Dental or a reimbursement account for flexible coverage.
• Affordable vision plan with a national network.
• HSA and FSA pre-tax savings accounts for eligible expenses.
• Competitive retirement package.
• Competitive compensation and comprehensive benefit plans.
• Continuing education and advancement opportunities.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior