Education Portfolio Manager

Mayo Clinic•Rochester, MN

6d•Hybrid

About The Position

This enterprise position is accountable to and receives direction from Education shield leadership, with a direct reporting relationship to the Director of Education PMO and Planning. It provides leadership, direction, and support to project managers, business analysts, and other Education stakeholders on portfolio work. The position interacts with leaders across Mayo Clinic, internal partners, and external business partners and organizations, and coordinates with other portfolio leaders as needed. The Enterprise Strategic Portfolio Manager – Education shield directs and implements multiple interrelated projects, programs, and transformational activities to achieve outcomes and benefits aligned with strategic priorities. The role applies leadership and facilitation skills to complex projects and emphasizes project governance, strategic alignment, stakeholder management, and project life-cycle management. It maintains a broad view of portfolio, program, and project objectives, organizational culture and processes, and stakeholder needs and expectations. The role leads common project management activities, including addressing resource constraints; communicating and reporting to stakeholders; proactively managing risks; aligning program and project efforts with strategic direction; resolving scope, cost, schedule, quality, and risk impacts; and tailoring project management processes. Agile experience is important. The manager may monitor scrum processes and meetings, improve efficiency, motivate teams, and advocate for changes that support quality and timeliness. Agile team leadership may include coaching teams, removing impediments, fostering a safe and trusting environment, facilitating discussion and decision-making, and supporting Product Owners with product backlogs and refinement. The position supports the Director in strategic visioning and planning while keeping portfolio project scope aligned with strategic business objectives. It identifies interdependencies, communicates requirements, tracks progress, supports decisions, and resolves conflicts and issues. It collaborates with sponsors, leaders, staff, external partners, IT peers, and portfolio and program managers to execute the Education portfolio and realize intended benefits. It may chair or serve on oversight groups, task forces, and committees, and acts as a facilitator, source of ideas, and mediator on difficult issues. This position combines remote and on-site work. The individual must live within a 100-mile driving distance of a Mayo Clinic campus in Jacksonville, Florida; Phoenix, Arizona; or Rochester, Minnesota. Visa sponsorship is unavailable, and Mayo Clinic does not participate in the F-1 STEM OPT extension program.

Requirements

Master's degree and 7 years of experience, or bachelor's degree and 10 years of experience, in project management and Agile methodologies.
Project Management Professional (PMP) or Program Management Professional (PgMP) certification from the Project Management Institute (PMI).
Agile certification, which may include Certified Product Management, Certified Scrum Master (CSM), Advanced Certified Scrum Master (A-CSM), PMI Agile Certified Practitioner, and/or Certified Scrum Professional (CSP).
Knowledge and skills needed to be effective in project and business environments.
Skill in effective decision-making and consensus management to accomplish strategic objectives.
Strong understanding of portfolio and program management, Agile methodologies, business process development, financial management, resource management, risk management, and stakeholder management.
Advanced skills in finance, cross-cultural awareness, leadership, communication, influence, negotiation, and conflict resolution.
Experience leading teams of indirect staff.
Excellent verbal and written communication skills, high emotional intelligence, self-motivation, commitment, strategic insight, and strong organization.
Must live within a 100-mile driving distance of the Mayo Clinic campus in Jacksonville, Florida; Phoenix, Arizona; or Rochester, Minnesota.

Nice To Haves

Education in Project Management, Finance, Systems Management, or Business Administration.
Experience in a committee- and consensus-managed setting.
Experience in higher education and/or having achieved academic rank.
PMP certification active for a minimum of 5 years.

Responsibilities

Direct and implement multiple interrelated projects, programs, and transformational activities aligned with strategic priorities.
Provide leadership, direction, and support to project managers, business analysts, and Education stakeholders on portfolio work.
Lead and coordinate project management activities, including resource constraints, stakeholder communications and reporting, risk management, strategic alignment, and scope, cost, schedule, quality, and risk impacts.
Maintain a broad view of portfolio, program, and project objectives, organizational culture and processes, and stakeholder needs and expectations.
Monitor scrum processes and meetings as applicable; improve efficiency, motivate teams, and advocate for quality and timely delivery.
Guide teams in Agile practices and values, assess team and organizational maturity, and coach teams toward sustainable improvement.
Remove impediments and blockers or guide teams in doing so, escalating to management when appropriate.
Foster a trusting and safe team environment, facilitate work without coercion or dictating assignments, and facilitate discussion, decision-making, and conflict resolution.
Support and educate Product Owners, including on product backlog creation and ongoing refinement.
Support the Director in strategic visioning and planning and maintain alignment between portfolio project scope and strategic business objectives.
Identify interdependencies, communicate requirements, track progress, support decisions, and resolve conflicts and issues.
Coordinate and collaborate with sponsors, leadership, staff, external partners, IT peers, and portfolio and program managers to execute the Education portfolio and achieve intended benefits.
Chair and/or serve on oversight groups, task forces, and committees.
Build collaborative physician and administrative partnerships and work across Mayo Clinic sites and shields.
Use negotiation and business acumen to build relationships with people from diverse backgrounds; facilitate, generate ideas, and mediate difficult issues.
Extend professional courtesy when working with contractor/vendor resources and internal or external resources.