Education Portfolio Manager

Mayo Clinic • Rochester, MN

7d • $118,290 - $177,466 • Hybrid

About The Position

The Education Portfolio Manager is an enterprise role accountable to and directed by Education shield leadership, with a direct reporting relationship to the Director of Education PMO and Planning. The role provides leadership, direction, and support to project managers, business analysts, and other Education stakeholders. It works with leaders and internal partners across Mayo Clinic, external business partners and organizations, and other portfolio leaders.

The Enterprise Strategic Portfolio Manager – Education shield directs and implements multiple interrelated projects, programs, and transformational activities to achieve outcomes and benefits aligned with strategic priorities. The position uses leadership and facilitation skills to manage complex projects, with attention to governance, strategic alignment, stakeholder management, and project life-cycle management. It coordinates project-management activities such as resolving resource constraints; communicating and reporting to stakeholders; proactively managing risks; aligning program and project work with strategic direction; resolving scope, cost, schedule, quality, and risk impacts; and tailoring project-management processes. The role maintains a broad view of portfolio, program, and project objectives, organizational culture and processes, stakeholder needs and expectations, and acceptance of objectives.

Agile methodology experience is important. The role may monitor scrum processes and meetings, help improve efficiency, motivate teams, and advocate for changes that support quality and timeliness. It guides teams in Agile practices and values, assesses and coaches team and organizational maturity, removes or helps resolve impediments, escalates issues when appropriate, fosters a trusting environment, facilitates work without coercion or dictating assignments, facilitates discussion and conflict resolution, and supports and educates the Product Owner, particularly in product-backlog creation and refinement.

The position supports the Director in strategic visioning and planning while maintaining alignment between portfolio project scope and strategic business objectives. It helps identify interdependencies, communicate requirements, track progress, make decisions, and resolve conflicts and issues. It coordinates and collaborates with sponsors, leaders, staff, external partners, IT peers, and portfolio and program managers to execute the Education portfolio and achieve intended benefits. It participates in management and leadership activities by chairing or serving on oversight groups, task forces, and committees. The role builds a customer-service-driven approach, collaborates with physician and administrative partners across Mayo Clinic sites and shields, uses negotiation and business acumen to build relationships across diverse backgrounds, and acts as a facilitator, idea generator, and mediator on difficult issues.

The role combines remote and on-site work. The employee must live within a 100-mile driving distance of a Mayo Clinic campus in Jacksonville, Florida; Phoenix, Arizona; or Rochester, Minnesota. Visa sponsorship is unavailable, and Mayo Clinic does not participate in the F-1 STEM OPT extension program.

Requirements

• Master's degree with 7 years of experience, or bachelor's degree with 10 years of experience, in project management and Agile methodologies.
• Project Management Professional (PMP) or Program Management Professional (PgMP) certification from the Project Management Institute (PMI).
• Agile certification, which may include Certified Product Management, Certified Scrum Master (CSM), Advanced Certified Scrum Master (A-CSM), PMI Agile Certified Practitioner, and/or Certified Scrum Professional (CSP).
• Knowledge and skills to be effective in project and business environments.
• Skill in effective decision-making and consensus management that accomplishes strategic objectives.
• Strong understanding of portfolio and program management, Agile methodologies, business process development, financial management, resource management, risk management, and stakeholder management.
• Advanced skills in finance, cross-cultural awareness, leadership, communication, influence, negotiation, and conflict resolution.
• Experience leading teams of indirect staff.
• Excellent verbal and written communication skills, high emotional intelligence, self-motivation, commitment, strategic insight, and strong organizational skills.
• Must live within a 100-mile driving distance of the Jacksonville, Florida; Phoenix, Arizona; or Rochester, Minnesota Mayo Clinic campus.

Nice To Haves

• Education in Project Management, Finance, Systems Management, or Business Administration.
• Experience in a committee- and consensus-managed setting.
• Experience in higher education and/or an achieved academic rank.
• PMP certification active for a minimum of 5 years.

Responsibilities

• Direct and implement multiple interrelated projects, programs, and transformational activities aligned with strategic priorities.
• Provide leadership, direction, and support to project managers, business analysts, and Education stakeholders.
• Coordinate project-management activities, including resource constraints, stakeholder communication and reporting, risk management, strategic alignment, and resolution of scope, cost, schedule, quality, and risk impacts.
• Tailor project-management processes and maintain a broad view of portfolio, program, project, organizational, and stakeholder objectives.
• Monitor scrum processes and meetings as applicable, support team efficiency and motivation, and advocate for changes that improve quality and timeliness.
• Guide teams in Agile practices and values; assess and coach team and organizational maturity; remove or help resolve impediments; and escalate issues when appropriate.
• Foster a trusting and safe team environment, facilitate work and decision-making without coercion, and facilitate discussion and conflict resolution.
• Support and educate the Product Owner, especially in product-backlog creation and ongoing refinement.
• Support the Director in strategic visioning and planning and maintain alignment of portfolio project scope with strategic business objectives.
• Identify interdependencies, communicate requirements, track progress, support decisions, and resolve conflicts and issues.
• Coordinate and collaborate with sponsors, leadership, staff, external partners, IT peers, and portfolio and program managers to execute the Education portfolio and achieve intended benefits.
• Chair or serve on oversight groups, task forces, and committees.
• Build collaborative physician and administrative partnerships across Mayo Clinic sites and shields, and act as a facilitator, generator of new ideas, and mediator on difficult issues.

Benefits

• Competitive compensation and comprehensive benefit plans.
• Multiple medical plan options.
• Dental coverage through Delta Dental or a reimbursement account for flexible coverage.
• Affordable vision plan with a national network.
• HSA and FSAs for eligible expenses.
• Competitive retirement package.
• Continuing education and advancement opportunities.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior