Education Operations Coordinator /Room Scheduling

Nationwide Children's Hospital • Columbus, OH

13d • Hybrid

About The Position

Coordinates operations for over 100 centrally scheduled rooms and provides other education functions such as development and communication of training and training materials, system set up, design, and upgrades, and daily scheduling. Coordinates select projects, fiscal oversight for assigned education activities, and room rental as assigned.

Requirements

• Bachelor’s Degree in education, technology, training, or related field, required.
• Proficiency in MS office and virtual platforms such as Webex or Microsoft Teams.
• Excellent oral and written communication skills.
• Ability to manage multiple projects.
• Focus and attention to detail.
• Strong data analysis and analytic thinking.
• Ability to build relationships with leaders at all levels as part of program and conference management.
• Technical knowledge to run reports, build queries, and perform data entry.
• Three years of training and project management experience using data and technology, required.

Nice To Haves

• Database and conferencing software experience, preferred.

Responsibilities

• Collaborates in the planning, implementation, and evaluation of simple to complex room scheduling system updates and needs.
• Monitors customer needs and recommends system upgrades or advances.
• Develops training materials and conducts trainings for customers including development of a yearly training and communication plan.
• Provides daily monitoring and accuracy of scheduling site data as it impacts services across campus.
• Uses anticipatory guidance to communicate with customers to ensure needs are consistently met and achieve system-wide excellence.
• Produces reports to track utilization as part of ongoing business process improvement and operations initiatives.
• Trains customers on coordinating with EVS, Catering and other services to ensure facilities are conducive to quality education and meet users needs.
• Manages the virtual EMS system.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level