Scheduling & Operations Coordinator

TruBlue Home Service Ally • Phoenix, AZ

7d • $22 - $25 • Onsite

About The Position

TruBlue Home Service Ally is seeking a dependable and organized Office Administrator / Scheduling Coordinator to support daily operations for our Phoenix team. This role is ideal for someone with experience in a similar service-based business such as handyman services, construction, home maintenance, HVAC, plumbing, electrical, restoration, or field service operations. Experience in a similar environment is required.

Requirements

• Experience in office administration, scheduling, dispatching, or service coordination required
• Experience in a similar home service, construction, repair, or field service business strongly preferred
• Strong customer service and phone communication skills
• Highly organized, detail-oriented, and dependable
• Comfortable using CRM, scheduling, or service management software
• Able to handle schedule changes, customer questions, and daily interruptions professionally
• Team-oriented and proactive
• Valid driver’s license required

Responsibilities

• Answer incoming calls, texts, and emails professionally
• Schedule estimates and approved jobs based on technician availability
• Confirm appointments and follow up with customers before and after service
• Coordinate communication between customers, technicians, and management
• Keep schedules organized and help minimize technician downtime
• Maintain accurate job notes, customer details, and documentation
• Track job-related purchases and support invoicing
• Maintain office supplies and marketing material inventory
• Support leadership with daily administrative and operational needs
• Perform occasional local errands if needed

Benefits

• Stable position with long-term growth potential
• Supportive, professional, team-first environment

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed