Education Assistant

Acadia Healthcare•Franklin, TN

About The Position

Provide administrative support to the education department. Perform general clerical, receptionist, and project-based work; assist with the department’s daily functions; and serve as a liaison for the school. The role may include interviewing new students and preparing their initial Academic Plan, as well as discussing Academic Plans with staff, parents, guardians, teachers, therapists, and administrators. The Education Assistant also welcomes residents and visitors and is expected to demonstrate a positive, empathetic, and professional attitude, acknowledge and work to resolve unmet patient needs, and prioritize patient safety. Other functions and tasks may be assigned.

Requirements

  • High school diploma or equivalent.
  • CPR certification required; training is available upon hire and offered by the facility.
  • De-escalation/restraint certification required; training is available upon hire and offered by the facility.
  • First aid may be required depending on the state or facility.

Responsibilities

  • Perform general clerical, receptionist, and project-based work for the education department.
  • May interview new students and prepare their initial Academic Plan.
  • Function as the school liaison.
  • Confer with staff members, parents, guardians, teachers, therapists, and administrators regarding Academic Plans.
  • Meet and greet residents and visitors.
  • Assist the Education Director with daily functions of the department.
  • Demonstrate a positive, empathetic, and professional attitude toward customers.
  • Acknowledge and work to resolve complaints when patient needs are not met.
  • Recognize patient safety as a top priority.
  • Perform other functions and tasks as assigned.
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