Education Assistant

Acadia Healthcare•Franklin, TN

About The Position

The Education Assistant provides administrative support to the education department. The role performs clerical, receptionist, and project-based work; may interview new students and prepare their initial Academic Plan; and serves as a liaison for the school. The Education Assistant communicates with staff, parents, guardians, teachers, therapists, and administrators about Academic Plans, welcomes residents and visitors, and assists the Education Director with the department’s daily functions. The position requires a positive, empathetic, and professional attitude toward customers, attention to patient safety, and acknowledgment and resolution efforts when patient needs are not met. Other duties may be assigned.

Requirements

  • High school diploma or equivalent required.
  • CPR and de-escalation/restraint certification required; training is available upon hire and offered by the facility.
  • First aid may be required based on state or facility.

Responsibilities

  • Perform general clerical, receptionist, and project-based work for the department.
  • May interview new students and prepare their initial Academic Plan.
  • Function as the school liaison.
  • Confer with staff members, parents, guardians, teachers, therapists, and administrators regarding Academic Plans.
  • Meet and greet residents and visitors.
  • Assist the Education Director with daily functions of the department.
  • Demonstrate a positive, empathetic, and professional attitude toward customers; acknowledge and work to resolve complaints when patient needs are not met; recognize patient safety as a top priority.
  • Perform other functions and tasks as assigned.
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