Education Administrator

Loenbro•Dallas, TX

4d•Remote

About The Position

The Education Administrator is the primary owner of Loenbro's employee and family education benefit programs. This role manages the company's tuition reimbursement program, oversees continued education support for employees pursuing professional development, and serves as the day-to-day relationship manager for Loenbro's partnership with Gravitas — an online college-preparatory school available to employees and their eligible dependents as a company benefit. This is a highly visible, relationship-driven role that sits within Loenbro University (LU) and operates at the intersection of employee experience, benefits administration, and external partnership management. The Education Administrator is the single point of contact employees rely on to navigate education opportunities, and the person responsible for ensuring Loenbro's investment in education benefits is communicated clearly, utilized broadly, and managed with integrity.

Requirements

Bachelor's degree in Education, Educational Administration, or a closely related field
2+ years of direct experience in an educational setting — such as school administration, academic advising, enrollment services, or student records management
Demonstrated experience with academic records, grade filing, transcripts, enrollment documentation, or related administrative processes
Familiarity with online learning platforms, learning management systems (LMS), or digital school environments
Experience working with or supporting partnerships with schools, universities, or other educational institutions
Excellent interpersonal and communication skills — this role interfaces directly with employees and their families and requires a warm, approachable presence
Ability to present program information, enrollment updates, and utilization data clearly to internal stakeholders and leadership
High degree of accuracy and attention to detail in record-keeping, documentation, and compliance tracking
Ability to work independently in a remote environment and manage multiple programs and priorities simultaneously
Proficiency with Microsoft Office Suite (Word, Excel, Outlook)

Nice To Haves

Experience preparing and presenting program reports, enrollment summaries, utilization data, or budget updates to leadership
Background in employee education benefits, tuition assistance administration, or HR operations
Experience working in a large, geographically distributed organization
Familiarity with K-12 college-preparatory programs or employer-sponsored dependent education benefits
Experience with HRIS, benefits administration platforms, or student information systems (SIS)

Responsibilities

Serve as Loenbro's primary point of contact with Gravitas, managing the day-to-day relationship and ensuring a high-quality experience for enrolled employees and their children
Drive employee awareness and enrollment — communicating program availability, eligibility requirements, and enrollment processes across Loenbro's distributed workforce
Facilitate onboarding for new enrollees, coordinating with Gravitas staff to ensure smooth starts for students
Track enrollment, engagement, and utilization metrics; provide regular reporting to L&D and People Operations leadership
Resolve employee and family questions, concerns, or escalations related to the Gravitas program
Stay current on Gravitas program updates, curriculum offerings, and partnership terms; communicate relevant changes internally
Collaborate with Talent Acquisition to position the Gravitas benefit as a recruiting and retention differentiator
Administer Loenbro's tuition reimbursement program from application through reimbursement, ensuring policy compliance and timely processing
Serve as the primary resource for employees navigating tuition reimbursement eligibility, approvals, and reimbursement requests
Maintain accurate records and documentation for all reimbursement activity; coordinate with Finance and HR as needed
Monitor program utilization and budget; surface trends and recommendations to L&D leadership
Periodically review program policies and recommend updates that reflect market practices and workforce needs
Support employees pursuing certifications, professional licenses, continuing education units (CEUs), and other self-directed learning aligned with their career growth
Maintain awareness of relevant educational resources, scholarships, and partner programs that could benefit Loenbro employees or their families
Assist with communications, awareness campaigns, and promotional materials related to education benefits
As the education benefits portfolio grows, support the evaluation and onboarding of new educational partnerships or programs