About The Position

Works independently to coordinate assigned processes/programs; e.g. appointment, application, interview, scheduling, pre- and post-matriculation, orientation, and committee support. Serves as a resource and interprets respective department specific policies and procedures to achieve the work. Must be able to handle many activities and challenges simultaneously, with minimal direction. Must use good judgment in facilitating questions, phone calls, meeting scheduling, and other assignments. Serves as a resource and/or trainer for applicable technology systems. Coordinates and maintains specific learner/faculty data (e.g., entering/updating data, preparing reports, etc.). Has working knowledge of accreditation requirements specific to the school. Attends courses and meetings to enhance or improve job knowledge within the role or to represent Mayo Clinic.

Requirements

  • High School diploma and five years of successful administrative assistant, business or education related experience, OR Associate's degree and 3 years administrative assistant, business or education related experience, OR Bachelor's degree and 1 year administrative assistant, business or education related experience.
  • Excellent verbal communication skills (e.g., phone etiquette, presentations, customer service).
  • Excellent written communication skills (e.g., professional correspondence, minutes, announcements).
  • Proficient with computer software and office equipment (e.g., Microsoft Office, database, phone system, duplicating equipment, and other job-specific technology).
  • Must maintain strict confidentiality of information.
  • Must exhibit good personal skills, including the ability to work collaboratively and professionally to build rapport with others at all levels of responsibility.
  • Must be adaptable and flexible in a changing work environment that requires upgrading of skills.

Nice To Haves

  • Some leadership experience is preferred.
  • Work experience in academic medical education is preferred.
  • Familiarity with medical licensure and visa categories is preferred (if applicable).

Responsibilities

  • Coordinate assigned processes/programs (e.g., appointment, application, interview, scheduling, pre- and post-matriculation, orientation, and committee support).
  • Serve as a resource and interpret department specific policies and procedures.
  • Handle many activities and challenges simultaneously with minimal direction.
  • Use good judgment in facilitating questions, phone calls, meeting scheduling, and other assignments.
  • Serve as a resource and/or trainer for applicable technology systems.
  • Coordinate and maintain specific learner/faculty data (e.g., entering/updating data, preparing reports, etc.).
  • Maintain working knowledge of accreditation requirements specific to the school.
  • Attend courses and meetings to enhance or improve job knowledge or to represent Mayo Clinic.
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