Education Abroad Graduate Assistant

University of Texas at Austin

9d•Onsite

About The Position

This position provides support for the Assistant Director of Exchange/Affiliate and the team they oversee in Education Abroad (Texas Global). This team facilitates outbound programming and advising for students studying abroad on exchange and affiliate partner programs. The role requires availability for 20 hours per week, covering both Fall and Spring semesters. The position is expected to continue until May 15, 2027.

Requirements

Detail-oriented, organized, flexible.
Familiar with data tracking and analysis.
Management of data records.
Ability to work independently and accurately with little supervision.
Advanced use and knowledge of Microsoft Office Suite.
Problem-solving skills.
Excellent verbal and written communication skills.
Public speaking skills.
Previous office work experience.

Nice To Haves

Knowledge of University administrative processes.
Customer service experience.
Experience with marketing and outreach.
Knowledge of project management software or other tools, such as Asana.
Prior study abroad experience.
Availability to continue into the 2028-29 academic year.

Responsibilities

Support the promotion of Education Abroad events and programs by creating publicity materials, publishing calendar events, and assisting with coordination for varied EA events including fairs, information sessions, and pre-departure sessions. Assistance with promotion at the fair, information session, orientations, as needed.
Assist with the preparation and updating of materials, presentations, publications, workshops, and web pages as needed.
Conduct research and outreach to expand EA program and event visibility across campus and for targeted audiences as needed.
Support EA administrative and student enrollment processes, including information management of program and student records using EA databases, systems, and tracking tools.
Track and support student enrollment processes for registration, financial aid, pre-departure preparation, and compliance.
Support program and student evaluation processes, data compilation, and feedback loops as needed; facilitate surveys and focus groups for stakeholders.
Support programming processes by updating manuals, documents, presentations, web content, and Canvas courses as needed.
Support credit processes and research course equivalencies as needed.
Create efficiencies and streamline data in the knowledge management system (Asana).
Support student advising, including general student advising, advising for specific programs, hosting remote advising and live Q&A sessions, and creating short advising videos.
Help train and support peer advisors.
Perform other tasks as assigned.