Editorial Assistant

Wiley • Remote, NC, USA, NC

20h • $33,300 - $44,500

About The Position

The Editorial Assistant is an entry-level position responsible for carrying out daily tasks for assigned journals and/or projects in line with client expectations. The role supports the smooth operation of the editorial process and provides timely, high-quality support to editors, authors, and other stakeholders. Responsibilities include manuscript processing, communication, and project work in accordance with established guidelines.

Wiley describes its workplace as one that promotes continual learning and internal mobility. The company offers meeting-free Friday afternoons to support focused work and professional development, along with employee programs that foster community, learning, and growth. Wiley is an equal opportunity employer and is committed to providing reasonable accommodation to applicants and employees with disabilities.

Requirements

• Professional-standard written and verbal English communication skills.
• Strong time management skills to handle varied tasks and timelines effectively.
• Strong critical thinking and decision-making skills.
• A customer-service focus, including problem solving, knowledgeable support, and professional, helpful communication.
• Ability to prioritize and manage multiple tasks in a deadline-driven environment.
• Excellent organizational and time management skills.
• Excellent verbal and written communication skills.
• Bachelor’s degree.

Nice To Haves

• Comfort viewing articles that describe or depict graphic scientific content as part of editorial work.

Responsibilities

• Support the Managing Editor, Senior Managing Editor, and/or Client Manager with manuscript processing, email-based tasks, and special projects.
• Check in new papers submitted to assigned journals and verify that they meet formatting requirements.
• Act as a liaison between journal editors and authors, reviewers, and other stakeholders.
• Apply knowledge of the peer review process from submission through acceptance and use the submission system to process manuscripts.
• Understand how assigned duties relate to other departmental work and how the department integrates within the division and business unit.
• Assist in training colleagues on assigned projects; the role has no supervisory responsibilities.
• Follow established communication guidelines and apply critical thinking to assigned tasks.
• Provide high-quality customer service and meet productivity goals and deadlines.
• Assist with projects as directed by members of Editorial and Peer Review Services.
• Communicate proactively and escalate issues appropriately to colleagues and managers.
• Maintain professionalism and courtesy when working with colleagues and clients.

Benefits

• Meeting-free Friday afternoons to allow more time for focused work and professional development.
• Employee programs that provide opportunities to foster community, learn, and grow.
• A comprehensive benefits package.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level