Edge Connectivity Specialist 2

HDR•Omaha, NE

80d•Onsite

About The Position

HDR is seeking an Edge Connectivity Specialist 2 to independently support enterprise connectivity services across office LAN/WAN, branch connectivity, wireless, firewall operations, and cloud-connected edge environments. The role troubleshoots complex network incidents and implements approved changes across network infrastructure, supporting connectivity among offices, private cloud, datacenters, and public cloud services. It also assists with public cloud networking, participates in infrastructure lifecycle activities, and ensures changes follow governance, security, and change-control requirements. The position creates and maintains technical documentation, diagrams, standards, and operational procedures, and provides technical guidance to Connectivity Engineer I team members. This is an on-site role supporting 24/7 operations through real-time collaboration. Standard shifts occur between 6:00 AM and 6:00 PM, Monday through Friday. Scheduled on-call flexibility and reasonable off-hours reachability for critical business continuity are required. HDR describes itself as an employee-owned company committed to inclusion, collaboration, and empowering employees to contribute their perspectives. Its eight Employee Network Groups are open to all employees.

Requirements

Bachelor’s degree in Information Technology, Computer Science, Engineering, or a related field, or equivalent relevant experience.
Minimum 3 years of experience in network engineering, connectivity operations, or enterprise infrastructure support.
Demonstrated experience supporting enterprise LAN/WAN, office networking, and wireless environments.
Strong understanding of routing, switching, VLANs, WAN technologies, VPNs, and firewall administration.
Experience troubleshooting network issues across multiple domains and dependencies.
Familiarity with change management, incident management, and operational governance.
Ability to work independently and manage multiple priorities.
Strong communication and documentation skills.
Ability to work on-site and participate in scheduled on-call support, including reasonable off-hours reachability for critical business continuity.

Nice To Haves

Experience supporting hybrid cloud or multi-site enterprise network environments.
Exposure to Azure and/or AWS networking services.
Experience with SD-WAN, network access control, or enterprise wireless platforms.
Familiarity with infrastructure security controls and network segmentation principles.
Relevant certifications such as CCNA, CCNP, Fortinet, Palo Alto, Aruba, Azure Network Engineer Associate, or an AWS networking-related certification.

Responsibilities

Independently support enterprise connectivity services across office LAN/WAN, branch connectivity, wireless, firewall operations, and cloud-connected edge environments.
Troubleshoot and resolve complex network incidents involving routing, switching, VPN, wireless, circuits, firewall policy, and hybrid connectivity dependencies.
Implement approved changes to switches, routers, firewalls, SD-WAN/WAN edge devices, wireless infrastructure, and public cloud network components.
Support connectivity between office environments, private cloud, datacenters, and public cloud services.
Assist with management of public cloud network services, including VNets/VPCs, routing, private connectivity, network security controls, and hybrid interconnects.
Participate in lifecycle activities, including hardware refreshes, code upgrades, circuit migrations, and wireless improvements.
Ensure network changes comply with governance, security standards, and change-control requirements.
Create and maintain technical documentation, diagrams, standards, and operational procedures.
Provide technical guidance to Connectivity Engineer I team members.
Participate in on-call support and operational readiness activities.